[Resolved]  Xolo — even after 3 months problem has not been solved and worst service

I had purchased a xolo mobile on 26/5/2014 by paying 14.5k, after 2 weeks of purchase ma touch screen had issues .It used to send msgs on its own and used to cal on its own .i had to wait minimum of 2 to 3 min fa any application to open .So, I reached to service centre located in rajajinagar (shrishti services) my phone was taken fa fault rectification n i was told tat ill be not getting any refund or replacement .They had my phone for more than 2 months saying still we are unable to get any sort o[censored]pdates and its still in factory.After few calls a week i was being treated like some slave they used to answer my calls with hell lot of attitude .As, i am a business oriented person i had to get tat phone back at any cost so asked for the return of the phone and service people reluctantly gave back the phone and i was made to feel that i made a big mistake by opting such a cheap brand phone. Now i realize why brand value must be considered.This is a open theft of 14.5 k from me . I cant leave this issue so easily because its hard earned money.I'm taking this issue to consumer court and i'll put a law suit against your service and xolo company.I have given my phone again to shrishti services in rajajinagar n i have been told that i'll b getting back my phone in 12 working days this is the last chance am taking .I seriously warn u guys to stop harassing people and start concentrating on brand and service improvement .At the same time, I request you to show some concern regarding my phone or else ill take a legal step