[Resolved] Xolo — Hive - 8x-1000 Screen Touch Replacement / Internal Storage Problem

mukesh 1084

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

I bought Xolo 8x-1000 hive in August-14. Accidentally, its screen got damaged. I paid stupid Rs-4500 for that. When this phone was given back to me, its SIM 2 Slot was not working. I checked same at their service Centre outlet and complained for same. They blamed on me that it was broken by you and again you would have to pay 80% of phone price (i.e. around Rs 10500). I got shocked and back to my home with same problem. Now, its memory is showing 3.9 GB instead of 16 GB. This is bad experience for me. Suggesting to not purchase Xolo phone. Its better you go for Blackberry / noika / Samsung etc.

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Complaint marked as Resolved

Verified Support

Jan 05, 2015

Xolo Customer Care's response Dear Mr. Mukesh, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 05.01.2015 regarding your complaint for your XOLO Smartphone (8X-1000). We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in