[Resolved]  Xolo — Mic problem

Address:Chennai, Tamil Nadu

Dear xolo team; I am srinivasan from Chennai i am using xolo A500s smart phone under warranty and additional warranty. Last week i got Mic problem on my phone . and i went authorize service center in T.Nagar chennai. They told board problem thats why not hearing others It should be cost 5500rs. And i come back and i gave service to local shops. Within 10 min they change phone mic and now its working properly. Why your team doing robbery work. it should be small 5 min.seriously i am so upset on this things your service is very very poor poor. Pls clear why your peoples say like this.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Sep 25, 2014
Xolo Customer Care's response
Dear Mr.Srini Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 04.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone A500S. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information