[Resolved] Xolo — Mic problem | |||
Dear xolo team; I am srinivasan from Chennai i am using xolo A500s smart phone under warranty and additional warranty. Last week i got Mic problem on my phone . and i went authorize service center in T.Nagar chennai. They told board problem thats why not hearing others It should be cost 5500rs. And i come back and i gave service to local shops. Within 10 min they change phone mic and now its working properly. Why your team doing robbery work. it should be small 5 min.seriously i am so upset on this things your service is very very poor poor. Pls clear why your peoples say like this. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 25, 2014 Xolo Customer Care's response Dear Mr.Srini
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 04.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone A500S.
We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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