[Resolved] Xolo Mobile — In garrenty period mobile do not work properly

MONTU2007AGRAGAMI

from Buldana, Maharashtra

Address:

Wardha, Maharashtra

Model no: xolo a500 lite
Imei no: [protected] / [protected]
Problem: sw corupted
I buy new mobile on 05 / 08 / 2014 i submitted mobile xolo wardha center on date 30 / 07 / 2015. Now wardha service center said they send my mobile to company please give guidance to my contact no. [protected]
Email id: - [protected]@gmail.com

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Complaint marked as Resolved

Verified Support

Aug 01, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for sharing your feedback. This is in reference to your email dated 31.07.2015 regarding your XOLO Smartphone.As per telephonic conversation we have informed you that in case of liquid damage company reserve the rights to apply the charges for repair. Liquid damage comes under physical damage. We believe that the above information will help you to understand company policies. Warm Regards, Bharti Singh Rawat XOLO Care [protected]@xolo.in www.xolo.in