[Resolved]  Xolo Mobile — Lots of problems from the purchasing date

Address:Dehradun, Uttarakhand, 248007

Hello sir, My self Neha Godiyal ([protected]@gmail.com). My Mobile's Model Name is PLAY8X-1100 and its IMEI No. is [protected]. Sir i purchased XOLO on 12 Nov. 2015. I have seen lots of problems from the beginning by using this handset like battery backup problem, Heating problem, Charging jack problem, USB port problem and many more... I gave this mobile on December, 2015 at first time in XOLO service center.. And from December, i gave it more than 6 times to xolo center by different problems and today it is also in xolo service center. My Workorder Number is[protected]Dehradun, Uttarakhand). After coming service center, my handset worked good for 5, 6 days and after that again it shows a new problem to me. To solve Battery problem, i bought battery of RS. 900/- from your service center at dehradun...sir now i m tired to go again and again service center for these types of problems..My all friends told me that why you bought this phone, that you can't use it for a month since beginning... Plz do something to solve my problem until i won't be able to suggest anyone to buy XOLO phones...
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Complaint marked as Resolved 
Verified Support
Nov 24, 2015
Xolo Customer Care's response
Dear Ms. Godiyal, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 05.11.2015 regarding XOLO Smartphone 8X-1100; as per our conversation with service center, it is confirmed that your issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
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