[Resolved] Xolo Mobile — Mobile broken

jishapraveen

from Kodungallur, Kerala

Address:

680553

My xolo mobile is broken when i gave it to printer care service centre thrissur for repair they told display and touch is damaged pcb is not supporting i have my valuable photos and vedios in that mobile is there any way to get that photos ?

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for selecting XOLO Smartphone. This is in reference to your post dated 16.12.2015 regarding XOLO Smartphone; this is to update you that as per terms & conditions. The responsibility for the personal data loaded onto the device is of the Customer alone. Customer is requested to take the backup of stored data on his own, before its submission at the Service Centre. Any loss of data during service shall not be responsibility of company. We hope this information will be useful to you. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in