[Resolved] Xolo — Mobile not repaired for more than one month

Dhan18

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello, I have submitted mobile ccom telecommunication(authorized service center of xolo) in '7 July'. But still they are not given any update for mobile. i have requested them please return my mobile retirn back or replace mobile.but thery are not given any response i have called in service center any customer care lot times but they are not given proper justification of that. please take legal action for returning mobile. job id of the mobile is[protected]. Mobile details: Xolo q 800x edition. Thanks&Regards: Dhanashri

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Complaint marked as Resolved

Verified Support

Sep 25, 2014

Xolo Customer Care's response Dear Mr.Dhan Thank you for giving us a chance to assist you. This is in reference to your complaint dated 04.-8.2014 regarding XOLO Smartphone Q800X. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in