Submit a Complaint
Mobile Handsets
Xolo

[Resolved]  Xolo — Mobile Not Working

Address:827001
Website:xolo.in

I purchased XOLO BLACK on 4th January and it have charging problem as well as touch problem. I gave it to service center but now service center is saying it will take more time since touch is not working. Can you please see the problem soon.
IMEI - [protected]
Service Center - Bokaro Steel City, Lava Care
Serial No given by Service Center - 6498
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2017
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Xolo Customer Care's response Dear Mr. Akash,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
As per our telephonic conversation, we would like to acknowledge you that our concern team is working on your complaint and we will keep you updated with the progress.
We value your relationship with XOLO and assure you of our best services always.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[protected]@xolo.in
Complaint comments 
2 Comments

Related Xolo reviews

[Resolved]Xolo - xolo q1010i - phone blast2[Resolved]Xolo - XOLO 8X 1020, touch screen is not working.1[Resolved]Xolo - Xolo mobile blast on 2nd july 2017[Resolved]Xolo - Xolo black phone[Resolved]Xolo - Chatting me your authorized service centre
View all 1399 Xolo Reviews

Comments

Charge is not standby nearly 1hour .bought on[protected]. Plz
Reply
Xolo Customer Care's response, Jan 23, 2017
Verified Support
Dear Mr. Raam,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in
XOLO era 4k is not charging fast
It has 4000mAh battery and 2A charger I have tried with different 2A charger
From 5-6 days it takes 8 hrs to full charger where it use to take 2-3 hrs
I have done factory & hard reset but didn't help
Pls help...
Reply
Xolo Customer Care's response, Jan 23, 2017
Verified Support
Dear Mr. Chhatpar,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    View all 1399 Xolo reviews & complaints
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information