[Resolved]  Xolo — My xolo cube 5.0 (2gb ram)

Address:122106

I had purchased my xolo cube 5.0 is end of the march.1- 2 month it works average not well. after few weeks its battery gets toooo much heated. it takes 15-16 hours for full charging. front camera is dull in quality. its battery backup is less than one hour. it automatically get silenced or switch off. front camera is not clear. it starts hanging after 2 weeks of purchase. when i go to lava care it only formets or resets me a perfect solution. i had gone more than 20 times but they not give me any solutions and talks with me rudely. please sir i request you to replace my phone or return my money. please please sir give me a replacement or solution for this. 6000 rupees is too much for me. my family salary is less than 10000 a month. please provide me a solution. my contact no. is [protected]. you can call me anytime. even now also
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Aug 9, 2021
Complaint marked as Resolved 
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They have said to me that they refund my money in 1 hour but I had not received 2 hours gone
Dear Abhisekh,
Thank you for writing to us at XOLO Support.
We regret the difficulties you are experiencing with your mobile phone and we thank you for bringing your concern to our attention.
As per our telephonic conversation, we would suggest you to visit nearest XOLO Authorized Service Center, so that our engineers can diagnose the problem and take corrective action.
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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