[Resolved] Xolo — no status of mobile which submitted for repairing

Rajesh Kardam

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have submitted my xolo q700i mobile at xolo customer care for repairing on 15 july 2014 at noida. But after 20 days there is no status of my mobile.I have try to know the status many times but xolo representative says "Sir, your mobile will be handed over as soon as possible". Except this they have no information. very poor response...xolo must be improve it other wise will become history.

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Complaint marked as Resolved

Verified Support

Sep 24, 2014

Xolo Customer Care's response Dear Mr. Rajesh Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 04.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q700i. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in