[Resolved] Xolo — Not responsible answer from company

jumqui

from Rajkot, Gujarat

Address:

Chennai, Tamil Nadu

XOLOA600 has a manufacturing defect and it came to light after a week o[censored]sing the phone. the touch panel has some defect. my brand new phone is dead as soon as born. the chennai service centre is constant in its reply that the part is not available. can someone help, please?

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2014

Xolo Customer Care's response Dear Mr.Customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 14.06.2014 regarding XOLO Smartphone . We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in