[Resolved] Xolo — Parts Are Not provided By Company

Shubham Kulshrestha

from Kota, Rajasthan

Address:

Kota, Rajasthan

Hello Sir, I have XOLO q2000.. Last Month my Touch and Display Broked I submit my Mobile to Customer Care At MS Communication Center in kota Last Month they gives me 15 days to wait... When after 20 days i found my Mobile is not repaired then they said compny not provideing any part of XOLO phones i am so tensed and then they are not talking in good way its a very bad expression of company XOLO. What should i do please tell me i Attached A copy of My Mobile documents Please response me and try to Solve my Problem's other wise i never perchase any xolo phones as i think for Q3000 But now its all denied. My IMEI No, Is [protected] Shubham Kulshrestha Customer Care Receipt W/O no. 5802 I m so Thankful to u i[censored] plz solve my problem seriously i faceing lots of problems in my Work Thankyou

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Complaint marked as Resolved

Verified Support

Sep 22, 2014

Xolo Customer Care's response Dear Mr. Shubham Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 18.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q2000. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in