[Resolved] Xolo — Phone gone dead during the service i'm going to complaint in consumer court if i doesn't get any solution

Sàgâr Kūmāwät

from Lucknow, Uttar Pradesh

Address:	Ajmer, Rajasthan, 305801
Website:	www.xolo.in

I send my xolo black1x (Imei number :
[protected]#[protected]) to the service center for the problem of charging socket and pay 450 ruppes for this the charging socket is got changed but my phone does'nt got on. It done dead. I again send it to the service center but they are saying that i open my cell phone somewhere else the security seal is broken. This phone can't be repaired.
Phone gone dead during the service i'm going to complaint in consumer court if i does'nt got any solution

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Feb 5, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Xolo Customer Care's response Dear Mr. Kumawat,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your XOLO BLACK 1X.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[protected]@xolo.in

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Comments

JäsPál SíÑgh Khêhrā

Well in my XOLO black there some problem in battery when I was charge my phone they do not charge properly so please solve my problem

Xolo Customer Care's response, Jan 5, 2017

Verified Support

Dear Mr. Khehra,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
[email protected]