[Resolved] Xolo — Phone is getting Switched Off

Shalini Gaddala

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 50008

Hi Team,

I bought this mobile (Xolo X1 Balck in Sep 2016), Its been 5 months and the Phone is started giving the trouble of not getting oned?

In 5 months the complain should not be raised and also the phone is getting heated, if we r using net frequently.

Please solve this issue and please when u manufacture the phone, think about the customers who are going to use it.

I invested 6000 bugs on it.May be it is not that improtent for you, But its our hard earned money."Xolo" is the worst mobile which i can suggest to anyone.

Now i can say we have to see the company and buy the products.

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Mar 11, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Xolo Customer Care's response Dear Shalini,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in