Address: | Kolkata, West Bengal |
Hi, My self a new customer to XOLO family getting irritated to be part of this family . i bought XOLO Q1010i three months ago now device got dead . Went to service center in kolkata (INFOTEL SERVICES) asking for replace as its just 3 months they said only they can try to repair it but would take days time . First shocking news that they need 15 days . next, after one day I received one SMS saying that repair done, collect it from service center. called them but they said ignore that SMS and wait for their call. 8 days gone still waiting and dont know why then they send me SMS.
Is this the quality of XOLO product ? Is XOLO really thinks to increase market capitalization ? Is XOLO as a company really care customers ?
second time i am raising my voice hope I will get reply on this .
Regards,
Shantanu Was this information helpful? |