[Resolved]  Xolo — Problem in charging socket

Bought xolo one hd from online. It worked good for 10days. Later the charging percentage changes automatically. Problem is with the charging socket. I called the customer care center of xolo they told me to go to service center. Those people kept mobile for 4days and gave it back. The problem is still not resolved. I request you to kindly give me some solution. Thanking you.
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Jan 27, 2017
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2016
Xolo Customer Care's response
Dear Gouthami,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Complaint comments 

Comments

I am facing a lot of problem with this xolo era 1x mobile I have buied this mobile online one month back. The problem is unfortunately process. Android.com has stopped error is display and the network is lost,

Regularly the error that Android UI has stopped
And all the apps are stopped . Please clear these issues
Xolo Customer Care's response, Jan 23, 2017
Verified Support
Dear Mr. Kareem,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

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