[Resolved] Xolo — Repairing | |||
I bought a XOLO 800 phone for Rs 11800 about 6 months back and it got damaged 2months after when it fell to ground, At the time of purchase the dealer had said that repair, should need arises, is very easy and the company will pick up from the house. I gave it to the dealer and it is about 4 months since and i have not got the phone back yet. Previously the dealer told that he will get it repaired from the authorised service centre but now he says that he has to get it repaired from private repairer and he is demanding Rs 4500 for that I am at a fix what to do. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 20, 2014 Xolo Customer Care's response Dear Mr.Drvandana
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 21.12.2013 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone Q800.
We trust that the complaint that been resolved and handset is working as per your satisfaction
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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 6 Comments | |||
Comments
bad service
have a xolo Q700 phone purchased on 5 May 2014 . After 3 months the touch screen of the phone Started hanging up, start flickering and non responsive The back key of the screen get automatically activated and any running application gets closed automatically due to it . I submitted the phone to F1 info solutions & services p on 22 Sept 2014 after 15 days on 25 Sept they are not receiving my calls and answering me properly.
screen flickring, screen cleaning n phone open from the bottom
no response from executives ..
i have submitted my phone 1 month before still not got back
i have submitted my phone 1 month before still not got back
repairing in my handsfree
my handsfree can not work properlyCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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please give me positive response
Regards
Naveen
mob-[protected]