Address: | Kolkata, West Bengal |
My headphone was not working within one week of buying my XOLO Q600s.
I have tried using other headphones and its working properly so I think the problem is with the headphone. I have already submitted the faulty headphone to my nearest service center. The service center is O mobile, 15 I.C. Road, Khardah, Rahara, Near Rahara Central Bank, Kolkata-700118, Contact: [protected]. I have submitted my headphone on 04/07/2014 but till yet I have not received any replacement. I called them up and they said they do not have any replacement headphone for my handset. I have been waiting for about 27 days.
I have attached the acknowledgement receipt with this.
The details of my phone are as follows:
IMEI1:- [protected]
IMEI2:- [protected]
Name:- Sourabh Mandal
Pin Code:- 743144
City:- Ichapur
State:- West Bengal
Contact No/Alternate No :-[protected]/[protected]
I am seriously unhappy with the quality of service provided by XOLO. My headphone was not working within one week of buying the handset and now you cannot even provide a replacement. I am getting harassed by the service center. They always tell that XOLO is not providing spares so they cannot help. This is a complete waste of my time and money.Please help.
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