[Resolved] Xolo — Replacement/return of smart phone.

MNHR PARMAR

from Valsad, Gujarat

Address:

Surat, Gujarat

I had purchased xolo q1000 black phone from amazone on net by cash on delievery basis. But i had received defective piece hence i need to replaced or return this piece as per i had received this piece. But amazone can not followed the procedure.When i was purchased cash on delevery basis then i need replacement or return on cash on delivery basis.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2014

Xolo Customer Care's response Dear Mr. Parmar Thank you for giving us a chance to assist you. This is in reference to your complaint dated 01.06.2014 regarding XOLO Smartphone Q1000. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in