[Resolved] Xolo — Service Centre Not replying properly

Dipak Lakhtaria

from Roha, Gujarat

Address:

Rajkot, Gujarat

I have given my xolo A500s in service as home key not working and auto switch off problem found. Its 17 days passed still no reply from service Centre and When I took continuous follow up their people asked me that why you bought xolo phone? also said that dont expect much from xolo. In Rajkot Service centre Very very poor service. I regret that i bought such item. I recommand that never go for xolo. worst cell phone service I have seen ever.

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Complaint marked as Resolved

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr.Dipak Thank you for giving us a chance to assist you. This is in reference to your complaint dated 02.08.2014 regarding XOLO Smartphone A500S. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in