[Resolved] Xolo — Service / Repair

mohit11arora

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I have bought a Xolo phone in the month of dec 2013, for first 6 month it work fine and then it will start giving different problem. finally i take my xolo phone to xolo customer care as on 20 may 2014. They have given me the estimated 7 days time to get my phone repaired. Its already 18 days still they have'nt given my phone back. I have call and mailed to regional head xolo (amit vasan) and also to CEO of xolo mr vishal sehgal still there is no response from them. Job sheet no :[protected] Hope to see some immediate action form your company. Regards Mohit Arora [protected] Hindustantimes

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2014

Xolo Customer Care's response Dear Mr.Mohit Thank you for giving us a chance to assist you. This is in reference to your complaint dated 08.06.2014 regarding XOLO Smartphone . We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in