[Resolved] Xolo — Sim slot of xolo black 1x is broken...service centre of xolo doesnot have another and any answers

rishi04 kohli

from Kashipur, Uttarakhand

Address:

110059

Dear sir, its only 2 mnths... after buying a xolo black 1x... it black out...but thats not a problem as service centre of xolo can fix it..but its the sim slot which is broken and they donot have any replacement of it...i can't throw a 10, 000 rupee ph. just for sim slot ...i know its a physical damage and i am ready to pay for it...but they doesnot have any replacement or not sure if they can arrange another one...please replace my phone or do any thing about it.. rishav kohli..no -[protected]

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2015

Xolo Customer Care's response Dear Mr. Kohli, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your complained dated 24.12.2015 regarding XOLO Smartphone Black 1X; as discussed, we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in

Verified Support

Jan 19, 2016

Xolo Customer Care's response Dear Mr. Kohli, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 24.12.2015 regarding XOLO Smartphone Black 1X; as per our conversation with service center and you, it is confirmed that your issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in