[Resolved] Xolo — Touch Screen is not Working properly

Swami Dharm Dev

from Kulu, Himachal Pradesh

Address:

Solan, Himachal Pradesh

i have purchased q500 from snapdeal in december and in june i noticed unwanted touch issues. touch is not working properly, i have no damage to the phone, even now days sometimes its working and some time get worse. i also reset the factory setting but no well. there are no xolo care in himachal and chandigarh care says to keep this for one week. but i am unable to do that . please suggest. please look into issue my imei number are [protected] [protected]. thanking you yashwant thakur xolo lover

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Complaint marked as Resolved

Verified Support

Sep 24, 2014

Xolo Customer Care's response Dear Mr.Swami Greetings of the Day! Thank you for sharing your feedback. This is in reference to your post dated 05.08.2014 regarding Xolo Smart Phone Q500; we assure you of satisfactory resolution and keen to resolve your concern at the earliest; however, we will require your work order number / IMEI number along with an alternate contact number to resolve it effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Customer Service Team [protected]@xolo.in www.xolo.in