[Resolved] Xolo — very very cheap and bad service

amitbinwal

from Maham, Haryana

Address:

Panipat, Haryana

On 23 June 2014, I submitted my Xolo Q1000 at Xolo Service Care due to the problem of not charging, Work Order No.[protected].The person at care inform that it has to be sent to factory but he didnt sent it till 02/07/2014 and on 04/07/2014 he gave me the workorder no. and on that he mentioned several problems of my phone like no display which was not earlier. I call customer care several times about the problem but not a single time I get satisfactory answer and still my phone is in under maintenance. With Regards, Amit Binwal

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Complaint marked as Resolved

Verified Support

Sep 22, 2014

Xolo Customer Care's response Dear Mr.Binwal Thank you for giving us a chance to assist you. This is in reference to your complaint dated 14.08.2014 regarding XOLO Smartphone Q1000. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in