[Resolved] Xolo — Work Order Number[protected] and Work Order No[protected] | |||
HI Everyone, Without Phone since 12 August 14. Two consecutive work order - Work Order Number[protected] and Work Order No[protected] DEAD AND SLOW SUPPORT ...no quick updates The repaired phone also was defected with SIM 2 slot not working.F1 services got the software updated still it didn't work.I am unable to believe my luck, now F1 services saying they might again sent to NOIDA...Service Call Report No - 10635Model Q1010iIMEI No - [protected] and [protected] Can you please offer quick solution, else I will move to CONSUMER COURT formally. Sachin Sharma [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 25, 2014 Xolo Customer Care's response Dear Mr. Sachin
Thank you for choosing XOLO Smartphone.
This is in reference to your post on https://www.consumercomplaints.in regarding your XOLO Smartphone Q1010i. We would like to inform you that your complaint is under process and we will respond you within given time frame.
We appreciate your kind patience and assure you of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Verified Support Sep 25, 2014 Xolo Customer Care's response Dear Mr.Sharma
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 24.09.2014 regarding XOLO Smartphone Q1010i. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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