| Address: | Bangalore, Karnataka |
I brought a Xolo Nvidia Tegra Note on 27 Jan 2015. I was really impressed with the device and its performance though it had some battery issues which I ignored. But on 18 Feb 2015 I was in shock when I found that my device is not at all responding. I tried resting the device and nothing worked. I lost all my data and the device was totally dead. Finally took it to Xolo Authorised Service Centre in Malleshwaram on 20 Feb 2015 and the guys over there examined and told that nothing can be done and this device has to be replaced and I submitted it. On 24 Feb 2015 I got a message from Xolo With the Order Vide Notification Number :[protected] and also said the Expected delivery of the device is 10 March 2015. Till date I have been Contacting the Customer care and Service Centre and they all say they have no update on the device. Xolo Customer Care is one of the worst ever Service. Being fed up talking to the agents I asked them to transfer the call to their manager to which they flatly refused. Im contacing the service centre on daily basis but still they say No UPDATE ON STATUS. Really really disappointed. I have spent my hard earned money and now looks like I put into a Drainage called XOLO.
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