[Resolved]  Xolo — Worst product and Worst Service Very bad servcice by XOLO

Address:Jalna, Maharashtra

Hey guys if you're looking for a good phone which will last for atleast 2 year than dont buy xolo product .I have purchased XOLO Q700 from local retailer phone wroked fine for 4 month after that it was giving touch problem and in next month my battery was swallowed in such manner that i thougt it will blast now but fortunately this was not happened i called the customer care and requested them to provide new battery they had told me to contact the service center which near by me so I had contacted them(31 Feb 2014 ) they had told me that you will get your new battery within a week but till now (19 June 2014) almost 4 month gone i didnt get my battery my phone was totally blind without battery from last 4 month i didnt touch my phone for around 4 month still waiting for battery.Now when i was calling the service center they are telling that there will be no chance for new battery to come i was really disappointed . so guys if you really want to buy a good phone than dont go with XOLO I have never seen such useless product and company now i have decided that i will never even think to buy any new brand phone like XOLO etc. Regards Shaikh khleeq
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Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2014
Xolo Customer Care's response
Dear Mr. Khleeque Thank you for giving us a chance to assist you. This is in reference to your complaint dated 19.06.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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