[Resolved] Xolo — Worst Service XOLO

pankaj,jagga

from Delhi, Delhi

Address:

Gurgaon, Haryana

I had purchased Xolo A500s six months back[protected] and its display has gone. I showed this to F1 centre in gurgaon on 28th June 14 and they said it cannot be repaired here as we do not have parts and xolo do not allow us to repair set. I am really surprised . Its already 10 days gone and there is no update on set . Now service center F1 in gurgaon say it will take 15 days .what is this ? You service in charge amit wasan also do not pick the call and now his phone is switched off .I am really pissed off with such attitude of xolo and have no Option but to go legal...will wait till end of day for your response .my complaint no is[protected] Pankaj jagga |

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr. Pankaj Thank you for giving us a chance to assist you. This is in reference to your complaint dated 07.07.2014 regarding XOLO Smartphone A500S. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in