[Resolved] Xolo — Xolo black touch problem

nandha5010

from Amritsar, Punjab

Address:	Salem, Tamil Nadu, 636905
Website:	xolo.in

DEAR SIR, I have purchase XOLO BLACK mobile in shop .i used this mobile only one month touch not working properly then i did given to XOLO care at salem on 19/12/2015 my IMEI NO [protected] WORK ORDER NO[protected] i am still waiting for mobile, they say TP not come from company., when TP comes to salem

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2016

Xolo Customer Care's response Dear Mr. Kumar, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 12.01.2016 regarding XOLO Smartphone BLACK; as discussed with you and service center we would like to inform you that your handset was repaired and ready for delivery at the service centre. Hence, we request you to visit respective service centre and collect the handset by today evening as per your convenient time. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in

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Comments

rohit bajeli

from Noida, Uttar Pradesh

My xolo black mobile not working...when I switched off my mobile..then I switched on my mobile..mobile was not opening only xolo is written on the screen

Xolo Customer Care's response, Nov 3, 2016

Verified Support

Dear Mr. Bajeli,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in