[Resolved] Xolo — Xolo Black touch screen issue intermittently

Dhananjaiah M.V

from Bengaluru, Karnataka

Address:

560079

Hi Team,
Here i am informing about my 'Xolo Black' phone issue and 2nd time facing touch screen issue under warranty period. Again same problem as started at 3rd time but warranty is completed. Finally this issue is completely not resolved from beginning on-wards. May be particular this model have a some issue. Here i am sincerely requesting to please replace my mobile with any other equivalent model.
Kindly reply on my request.

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May 28, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Xolo Customer Care's response Dear Dhananjaiah,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in

Jun 09, 2017

Updated by Dhananjaiah M.V I received a comments as RESOLVED status of this issue.
Please find attached file. I did not get meaning for this...

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Comments

Dhananjaiah M.V

from Bengaluru, Karnataka

phone: +91 [protected]

Place: Bangalore, Karnataka.

Dhananjaiah M.V

from Bengaluru, Karnataka

Hi Satyaveer,

I did not received any call from your side even i shared my details also.
Please give me the proper solution for my mobile issue and what is the status of this issue.

Thanks,

Dhananjaiah MV.