[Resolved] Xolo — Xolo cell phone

monu0718

from Allahabad, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

I have submitted my mobile XOLO OPUS 3 (IMEI No.-[protected]) which is under warranty to the authorised service centre of XOLO on 07/07/2015 at Lucknow.
Mobile has a problem of Touch, Rear Camera, Hands free Jack and Hanging problem And from the very first day i am facing the problems.

I am extremely frustrated with this, today when i called to service centre they said that they will take another 10 days.
I don't know what is wrong with your service centre and your consideration. Now i think that i have made a blunder to buy XOLO handset.

This is not my request, this is my frustration and complain against your services.

At the last i feel you will take action and consider my queries at optimum level.

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Complaint marked as Resolved

Verified Support

Jul 20, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 14.07.2015 regarding XOLO Smartphone OPUS3; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in

Verified Support

Aug 21, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 14.07.2015 regarding XOLO Smartphone OPUS 3; as per our conversation with service center, it is confirmed that your issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in