[Resolved] Xolo — Xolo co. Shall be punished for selling fake/cheap chinese products in indian market

bbncr

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400703
Website:	www.xolo.in

Dear Satyaveer Yadav (XOLO Cust Care), Now It is Crystal Clear for us, how you people play with the sentiments of INDIANS, while monitoring the XOLO Mobile complaints on consumer complaints Site. How you take "Area Mngr" on conference to gain the faith of Consumers (when the Service Centre is Closed) who purchase XOLO products. I noticed with some o[censored]nresolved complaints/Comments of the INDIANS as follows -:
1) 5 Nov 2015 from Neha Godiyal (DEHRADUN)
2) 5 Nov 2015 from Harjeet Singh (BATHINDA)
3) 23 Nov 2015 from Mukund Mishra (HYDERABAD)
4) 26 Nov 2015 from Harish Daware (GOA)
5) 12 Dec 2015 from Bablu (LUDHIANA)
6) 30 Dec 2015 from Rupesh (DELHI)

Please Note that I am trying to contact the above Mentioned people, Coz their Complaints n Replies are highlighted on Consumer Complaint Site & are Genuine Complaints.

Now tell me how shall we INDIANS expect Good Services from XOLO n How will you give me assurance of the same?
Shame on the entire Team of XOLO. who are Solely Responsible for Cheating INDIANS & INDIAN Govt.

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Mar 4, 2016

Complaint marked as Resolved

Till the date Co. had not resolved my complaint. A person Poses as Mr. Satyaveer Yadav from XOLO Cust. Care. Dept. Called me from (01413318100) on my given mobile number, told me to explain the matter. Then he took a local Area Mngr. of Navi Mumbai on Conference. The person over the Conference was having nothing to do with my complaint to resolve but he was only in the thought of Money making in the shadow of XOLO. From the whole story it is Clearly understood that the XOLO is Looting We INDIANS by selling Cheap Chinese products in INDIAN Market who doesn't care for Hard earned money of INDIAN People. So i request to whomsoever it may concern to BANN XOLO from INDIAN Market.

Verified Support

Mar 08, 2016

Xolo Customer Care's response Dear Customer, Greetings of the Day! This is in reference to your email dated 03/03/2016, regarding your XOLO Q510S. As per our telephonic conversation, we would like to inform you that if the warranty period has been expired, repair will be carried out on chargeable basis. We would suggest you to visit nearest XOLO Authorized Service Centre, so that our engineers can diagnose the problem and take corrective action. We value your relationship with XOLO and assure you of our best services always. For any query or feedback, please contact us at [protected]@xolo.in . Warm Regards, Satyaveer Yadav XOLO Care [protected]@xolo.in