[Resolved] Xolo — XOLO Q 1000 S Plus SIM TRAY

ravilives

from Ongole, Andhra Pradesh

Address:

Krishna, Andhra Pradesh

I had bought xolo q 1000s plus mobile before 5 months and unfortunately i lost its sim tray/adaptor. I had noticed this to service center and company before 3 months but there is no reply from them. very very poor service from the service centre as well as company. they are not even responding to the complaint. Really dissapointed with the companys behaviour. my mobile which costs 14000 is useless without sim tray and the company is not providing the sim tray or adaptor to my xoloq 1000s plus mobile.

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Complaint marked as Resolved

Verified Support

Apr 24, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 01.04.2015 regarding your complaint for your XOLO Smartphone (Q1000sPlus). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in