[Resolved] Xolo — XOLO Q1000S no assistance from service centre
M
Mahip Agarwal
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
This is complaint for my XOLO Q1000S, the service centre in Irla, Andher (W) Mumbai is very unprofessional and very uncooperative, i have visited them 4 times in last 1 month and their server is down since ages it seems, they are not accepting my handset and not ready to repair as their server is not working.I was impressed by your ads on times now and headlines today news channels and were expecting professional and quality service but i am very disappointed now.Please look into it and reply if you feel that your customers are really important to you...sorry for my harsh words but i am really disappointed with all these awful experiences with XOLO.
IMEI/Serial No: [protected]
Mahip Agarwal
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2014
Xolo Customer Care's response Dear Mr.Agarwal
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 02.06.2014 regarding XOLO Smartphone Q1000S. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment