[Resolved] Xolo — XOLO Q600s battery is not available in Mumbai Services centers

buddhama

Address:

Thane, Maharashtra

I am Buddham Ahire from Kalyan East. I filed complaint against battery not available in XOLO customer care center on 12/05/2015 complaint number is 257303. When i spoken with executive they told me this complaint will be resolved after 7 and 10 days but right now TAT is over but battery is not available in all centers. What they have done in my complaint even filed before 15 days ago. I need your help, I am not able to use my phone from 05/05/2015 because of XOLO Q600s battery is damaged. I called from 09/05/2015 so many time in mumbai XOLO Services centers they just told me when will be got battery from the company, we will be called you, but I m not got any called from these XOLO services Centers. Can you please provide XOLO Q600s battery. Buddham Ahire Kalyan East. Contact No. [protected]

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Complaint marked as Resolved

Verified Support

May 25, 2015

Xolo Customer Care's response Dear Mr. Ahire, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 24/05/2015 regarding your XOLO Smartphone (Q600s) battery issue. We would request you to visit your nearest service centre for further support. To find out nearest service centre kindly visit our website or click on the below given link. http://www.xolo.in/xolocare/xolo-support For any further query or feedback, please contact us at reach.[protected]@xolo.in. Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in