[Resolved] Xolo — Xolo Q700 not received from more then a month duration

niravonweb

from Delhi, Delhi

Address:

Ahmedabad, Gujarat

I had given my XOLO Q700i on 19-Jun-14 to replace the LCD as it got broked, but till date the same has not been repair and while asking the service center person has clearly told that company is not providing us spare parts on time and company is not villing to provide the service to customer. Require to close the issue on urgent basis my job sheet no. is[protected] submitted at Shreeji Communication, Navrangpura, Ahmedabad - 380009. Even the service center person clearly told that company is not capable for service and not providing the parts to resolve the issue. We are not able to provide your the correct timelines weather you will get handset or not.

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Complaint marked as Resolved

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr.customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 29.07.2014 regarding XOLO Smartphone Q700i. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in