Respected sir/ma'am I have bought xolo mobile phone model A800. Right now my device rear camera not working and I have reached to authorised service center and they give me 2 month's period for repairing and xolo call center said we give maximum 20 days. Dose company pay my loss for this days ? And pay my 2 months bill ? And call center supporter end call if we said that please talk with your senior. My device warranty period end on 21 June 2014 even they have not give me proper reason that why my this problem occur ? Please help me as soon as possible because after 21st June 2014 I have to pay lots of money for that. Thank you
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2014
Xolo Customer Care's response Dear Mr.Bhavik
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 14.06.2014 regarding XOLO Smartphone A800. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment