[Resolved]  Xolo — Xolo_x1000 (Imei : [protected]) phone shutting down after 70% battery

Address:New Delhi, Delhi

1. Hi I have been using Xolo X1000 since April, 2013 but since last one month its giving me battery trouble. It shut down automatically after seventy to fifty percent battery and sometimes when battery is even full. If I try to restart it after that it shut down automatically. Until I don't charge it again it wont come up. I submitted my phone to xolo care at uttam nagar center and they gave me back after ten days stating as my phone battery has been rectified. I am still facing the same issue after the next day receiving my phone back. I have morning shift and unable to go to the center again. What is the point spending 19500 rs for this crap phone when there are end no of phone brands available in the market. I need a proper solution for this because I cannot submit the phone
Repeatedly. I am really depressed because of this issue. Please do the needful.

2. In addition to this I faced issue within a week also after buying it and because of that the XOLO distributor exchanged my phone with a new Xolo X1000 as the phone screen was not allowing me to do anything while attending a phone call until I was not connecting my hands free to it.

3. If you talk about the features, speed, compatibility, application access Xolo X1000 is amazing and I am not denying the fact as this is one of the best phones I have ever used but now since one month its giving me a hell like trouble. Just imagine as after 70% of battery you are not sure when your phone is going to shut down and will not allow you to restart until you connect your charger to it. Please help.

TEJPRATAP DHAWAN
A-36 GULAB BAGH
OPP NAWADA METRO STATION
NEW DELHI-110059
MOB. [protected]
IMEI : [protected]
Xolo X-1000
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Complaint marked as Resolved 
Verified Support
Sep 24, 2014
Xolo Customer Care's response
Dear Mr.Dhawan Thank you for giving us a chance to assist you. This is in reference to your complaint dated 21.02.2014 regarding XOLO Smartphone 1000X. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
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