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XpressBees Logistics Complaints & Reviews

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Updated: Apr 7, 2026
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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints page 10

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2
21vaibhav12
from Pune, Maharashtra
May 4, 2023
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My order was to be delivered today[protected] but as usual around 8pm they updated in the app that delivery attempted but failed since customer was not available. We have very sorted records of every person coming in our society for with we get a call to allow that person. however, no one came for delivery and update with fake reason. This is not the first time Xpressbees is doing. They always delay the orders. Pathetic delivery system. I need my product today itself and this is every time a mental harrasment to reach out to support team and they are again not available after evening for help.
XpressBees Logistics customer support has been notified about the posted complaint.
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    7
    77770987
    May 4, 2023
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    Address: perumbavoor

    MR.Amitava Saha - THE WORST CEO EVER
    This is worst delivery service My parcel reached 5 days before in Perumbavoor hub but they are not making any effort to deliver it. After 4 days it is marked CUSTOMER NOT AVAILABLE, again NEXT DAY SAME HE MARKED EVEN WITHOUT TRYING TO MAKE A CALL. Actually why he need to call the address is given why can’t he come to the address!!???? +[protected] This is the driver number… give some best employee award to him . Take yourself one award MR. Amitava Saha!!! FOR BEING THE WORST CEO, INDIA CAN EVER HAVE.YOUR KOCHI, KERALA TEAM IS FILLED WITH LAZY PEOPLE.LATER I FOUND ITS NOT THEIR PROBLEM ITS FROM THE HEAD!! THEIR WHOLE ALL INDIA TEAM IS THE SYNONYM FOR WORD "''LAZINESS"' . once again congrats MR.Amitava saha
    I will file the complaint in consumer court!! get ready to face the consequences.
    YOUR TEAM DESERVES ALL THE BAD LUCK!!!

    Date of experience: May 03, 2023
    XpressBees Logistics customer support has been notified about the posted complaint.
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      H
      Hhosgyshsbsjjsgshdngdvd
      May 4, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
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      Parcel not delivered even after 20 days

      Address: Kolkata

      I had booked a courier via porter app from xpressbees from kolkata to mumbai on 14th april and the estimated delivery date was on 19th april but today when i am registering the complain is 4th may, it has been 20 days that i haven’t received my parcel.. They are not even updating the tracking the last they updated was on 26th april which mentioned that its in mumbai.. From 21st to till date its in mumbai but not delivered.. I have connected...
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      Devesh Diwakaran
      from Faridabad, Haryana
      May 3, 2023
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      Bank account update

      Dear Xpress bees,
      As per instruction given by Xpress bees, i had updated my bank account details and the escalation id is E493919.its been more then a month, i am not getting any revert, i did more then 10 mails,
      Kindly recheck it and please try to release my remittance as soon as possible....
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      7
      7610
      from Karwar, Karnataka
      Apr 27, 2023
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      Not delivering return product to company. On 21st April I returned the product AWB no [protected] . From 23rd April it shows that product is struck in Bangalore. It's not delivering the product to company. So that I can get my refund amount. Please solve this problem.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        D
        Desmond Marak
        Apr 27, 2023
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        Address: Danakdopgre New Tura

        Please take necessary action against those delivery boy who charge extra money, as one of your delivery boy took back the product from my hand because I refused to pay extra money and now my product is returned back to the seller.Reason they provide is that customer unavailable. Indeed strict action of those agents who charge more money.
        XpressBees Logistics customer support has been notified about the posted complaint.
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          R
          Rutvij Joshi
          Apr 27, 2023
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          Address: Ahmedabad

          Hello,

          I am Rutvij (from An Art By Anokhi), a shipper of Xpressbees. I ship my business shipments through Xpressbees.

          I have been constantly asking for my refund since 01 Dec, 2022. but no response given yet.
          I have been constantly following up with my POC Ekta Solanki but she always told me that it will be done in the next remittance cycle.

          Since then I haven't got any updates from her side. Two days back, I again followed up my query and it's 25th April, 2023 (Almost going to be FIVE MONTHS) and suddenly shares that my bank details have some details missing. After five months she says that the issue is from my side and that's why I haven't got my money back.

          I will be escalating this to the consumer forum if I don't get this resolved within a week.

          Do whatever is suitable and resolve this soonest.

          My escalation id

          December : #281301
          April : #483386

          Regards.
          XpressBees Logistics customer support has been notified about the posted complaint.
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            N
            Neetika84
            from Delhi, Delhi
            Apr 25, 2023
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            Last 9 day my order is in transit and tracking status showing in the site of Xpressbees, oit gor delivery than Customer not available, customer want future delivery, customer want evening delivery without contact to me. And my amount and my order stuck. Xpressbees worst courier service
            XpressBees Logistics customer support has been notified about the posted complaint.
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              P
              Pratheeksha N
              from Kasaragod, Kerala
              Apr 25, 2023
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              Address: 3 408, Suraksha, Mahanagar,Majin Haji Road, Mulinja,Uppala, Kasaragod, Kerala, Suraksha, Suraksha

              The experience with the delivery partner for the order"Order #390072" is been pathetic as the package is not delivered yet. It was supposed to be delivered by 19th April. 1st attempt failed as delivery agent was not able to reach out to me. But I was continuously following up for the next scheduled delivery and the second delivery was also marked as unsuccessful due to customer not available. But I never received the call or the delivery agent never showed up to my place. Third attempt is also similar. Despite of so many calls and follow ups they are least responsible to deliver an order. Tried contacting the customer care of Xpressbees but their customer service is very poor and extremely slow. We need to register for a callback (have registered multiple times) and we receive 1 call after a day or so despite of so many follow ups.
              XpressBees Logistics customer support has been notified about the posted complaint.
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                T
                Trilokreddy Maddireddy
                Apr 25, 2023
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                Address: D: No 1-48, mutchinapalle, reddigudem mandal

                This consignment still not delivered and no delivery attempts made. This is worst service from your end and still no response, not responding to customers on time and still no escalation from your end. This is not acceptable.

                Issue Type : Delivery
                Issue Details : Incorrect Delivery Status
                User Feddback : Delivery attempt is not done and why this again rescheduled worst service from initial This is not acceptable
                Order ID : 16649358GKE96159C8

                Regards
                Trilok m
                [protected]
                XpressBees Logistics customer support has been notified about the posted complaint.
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                  T
                  Trilokreddy Maddireddy
                  Apr 25, 2023
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                  Address: Vissannnapeta-521215

                  Please look in to this, no delivery attempts were made to deliver and still no response.

                  Net With Moderate Swing - Blue is shipped with AWB Number[protected] via Xpressbees

                  Ordered from firstcry, still no response from Xpressbees
                  XpressBees Logistics customer support has been notified about the posted complaint.
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                    R
                    Rhutwik Tatte
                    from Morshi, Maharashtra
                    Apr 24, 2023
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                    I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class.
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      R
                      Rhutwik Tatte
                      from Morshi, Maharashtra
                      Apr 23, 2023
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                      I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class... I want to talk with your owner but I think your owner is afraid of people's that's why he is not giving his number or email to people...and only giving customercare number or email
                      XpressBees Logistics customer support has been notified about the posted complaint.
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                        A
                        Aiyappaks
                        Apr 23, 2023
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                        Address: Ponnampet Basaveshwara Temple Circle

                        Return my order and plz refund my money
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          akash0470
                          Apr 22, 2023
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                          Not have any update regarding shipments and his Manager not answering mail and call, need some action on this, otherwise our team going to file case against xpressbees
                          XpressBees Logistics customer support has been notified about the posted complaint.
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                            A
                            Alina159
                            Apr 22, 2023
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                            Not getting otp

                            I am not getting otp and because of that the delivery person took my parcel back. I want my parcel as soon as possible....
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                            Priyaxxx
                            Apr 22, 2023
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                            My product which should have been delivered by now is being delayed & i get no response from their side, i also tried calling their customer care number, but no response, waste of time, i need my product delivered but only delay of so much more no. of days, this is so Disappointing & highly irresponsible, irresponsive service by Xpressbees logistics.
                            XpressBees Logistics customer support has been notified about the posted complaint.
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                              M
                              [email protected]
                              Apr 21, 2023
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                              I have booked a parcel for delivery on 15th April'23. The estimated date of delivery was showing as 21st initially later it was moved to 22nd and then again it moved to 24th. No idea why they are doing such fake commitment. There is no clear picture of delaying the parcel and no idea what is the correct estimated date. Parcel are essential things and need within some timeframe misleading information and fake commitment they provide.

                              AWB: [protected]
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                P
                                Pavanacb
                                Apr 21, 2023
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                                AWB[protected]

                                Order placed in firstcry 16 april
                                from 17 till today product out for delivery but not getting delivered giving only fake reason..

                                delivery guy not even picking call how rude.
                                XpressBees Logistics customer support has been notified about the posted complaint.
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                                  Pavanacb
                                  Apr 21, 2023
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                                  AWB number[protected], ordered from firstcry, but this particular AWB is lying in my nearest office from 17 april. But still delivery i snot happening on top of that giving fake reason that customer not available.

                                  Order placed in firstcry on 16 April, marked delivery as 17. but from 17 every day till today 21st product is out for delivery but not delivered.

                                  These first cry delivery process is really unprofessional. If cant delivery at least update proper reason. don't fake it

                                  if possible do track these actions, this not first time from three months this only is happening.. many will have personal issue to go to store and buy product.
                                  XpressBees Logistics customer support has been notified about the posted complaint.
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