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XpressBees Logistics Complaints & Reviews

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Updated: Dec 20, 2025
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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints page 10

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7
77770987
May 4, 2023
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Address: perumbavoor

MR.Amitava Saha - THE WORST CEO EVER
This is worst delivery service My parcel reached 5 days before in Perumbavoor hub but they are not making any effort to deliver it. After 4 days it is marked CUSTOMER NOT AVAILABLE, again NEXT DAY SAME HE MARKED EVEN WITHOUT TRYING TO MAKE A CALL. Actually why he need to call the address is given why can’t he come to the address!!???? +[protected] This is the driver number… give some best employee award to him . Take yourself one award MR. Amitava Saha!!! FOR BEING THE WORST CEO, INDIA CAN EVER HAVE.YOUR KOCHI, KERALA TEAM IS FILLED WITH LAZY PEOPLE.LATER I FOUND ITS NOT THEIR PROBLEM ITS FROM THE HEAD!! THEIR WHOLE ALL INDIA TEAM IS THE SYNONYM FOR WORD "''LAZINESS"' . once again congrats MR.Amitava saha
I will file the complaint in consumer court!! get ready to face the consequences.
YOUR TEAM DESERVES ALL THE BAD LUCK!!!

Date of experience: May 03, 2023
XpressBees Logistics customer support has been notified about the posted complaint.
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    H
    Hhosgyshsbsjjsgshdngdvd
    May 4, 2023
    Jul 26, 2023
    This thread was updated on Jul 26, 2023
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    Parcel not delivered even after 20 days

    Address: Kolkata

    I had booked a courier via porter app from xpressbees from kolkata to mumbai on 14th april and the estimated delivery date was on 19th april but today when i am registering the complain is 4th may, it has been 20 days that i haven’t received my parcel.. They are not even updating the tracking the last they updated was on 26th april which mentioned that its in mumbai.. From 21st to till date its in mumbai but not delivered.. I have connected...
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    D
    Devesh Diwakaran
    from Faridabad, Haryana
    May 3, 2023
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    Bank account update

    Dear Xpress bees,
    As per instruction given by Xpress bees, i had updated my bank account details and the escalation id is E493919.its been more then a month, i am not getting any revert, i did more then 10 mails,
    Kindly recheck it and please try to release my remittance as soon as possible....
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    7
    7610
    from Karwar, Karnataka
    Apr 27, 2023
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    Not delivering return product to company. On 21st April I returned the product AWB no [protected] . From 23rd April it shows that product is struck in Bangalore. It's not delivering the product to company. So that I can get my refund amount. Please solve this problem.
    XpressBees Logistics customer support has been notified about the posted complaint.
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      D
      Desmond Marak
      Apr 27, 2023
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      Address: Danakdopgre New Tura

      Please take necessary action against those delivery boy who charge extra money, as one of your delivery boy took back the product from my hand because I refused to pay extra money and now my product is returned back to the seller.Reason they provide is that customer unavailable. Indeed strict action of those agents who charge more money.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        R
        Rutvij Joshi
        Apr 27, 2023
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        Address: Ahmedabad

        Hello,

        I am Rutvij (from An Art By Anokhi), a shipper of Xpressbees. I ship my business shipments through Xpressbees.

        I have been constantly asking for my refund since 01 Dec, 2022. but no response given yet.
        I have been constantly following up with my POC Ekta Solanki but she always told me that it will be done in the next remittance cycle.

        Since then I haven't got any updates from her side. Two days back, I again followed up my query and it's 25th April, 2023 (Almost going to be FIVE MONTHS) and suddenly shares that my bank details have some details missing. After five months she says that the issue is from my side and that's why I haven't got my money back.

        I will be escalating this to the consumer forum if I don't get this resolved within a week.

        Do whatever is suitable and resolve this soonest.

        My escalation id

        December : #281301
        April : #483386

        Regards.
        XpressBees Logistics customer support has been notified about the posted complaint.
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          N
          Neetika84
          from Delhi, Delhi
          Apr 25, 2023
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          Last 9 day my order is in transit and tracking status showing in the site of Xpressbees, oit gor delivery than Customer not available, customer want future delivery, customer want evening delivery without contact to me. And my amount and my order stuck. Xpressbees worst courier service
          XpressBees Logistics customer support has been notified about the posted complaint.
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            P
            Pratheeksha N
            from Kasaragod, Kerala
            Apr 25, 2023
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            Address: 3 408, Suraksha, Mahanagar,Majin Haji Road, Mulinja,Uppala, Kasaragod, Kerala, Suraksha, Suraksha

            The experience with the delivery partner for the order"Order #390072" is been pathetic as the package is not delivered yet. It was supposed to be delivered by 19th April. 1st attempt failed as delivery agent was not able to reach out to me. But I was continuously following up for the next scheduled delivery and the second delivery was also marked as unsuccessful due to customer not available. But I never received the call or the delivery agent never showed up to my place. Third attempt is also similar. Despite of so many calls and follow ups they are least responsible to deliver an order. Tried contacting the customer care of Xpressbees but their customer service is very poor and extremely slow. We need to register for a callback (have registered multiple times) and we receive 1 call after a day or so despite of so many follow ups.
            XpressBees Logistics customer support has been notified about the posted complaint.
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              Trilokreddy Maddireddy
              Apr 25, 2023
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              Address: D: No 1-48, mutchinapalle, reddigudem mandal

              This consignment still not delivered and no delivery attempts made. This is worst service from your end and still no response, not responding to customers on time and still no escalation from your end. This is not acceptable.

              Issue Type : Delivery
              Issue Details : Incorrect Delivery Status
              User Feddback : Delivery attempt is not done and why this again rescheduled worst service from initial This is not acceptable
              Order ID : 16649358GKE96159C8

              Regards
              Trilok m
              [protected]
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                Trilokreddy Maddireddy
                Apr 25, 2023
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                Address: Vissannnapeta-521215

                Please look in to this, no delivery attempts were made to deliver and still no response.

                Net With Moderate Swing - Blue is shipped with AWB Number[protected] via Xpressbees

                Ordered from firstcry, still no response from Xpressbees
                XpressBees Logistics customer support has been notified about the posted complaint.
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                  R
                  Rhutwik Tatte
                  from Morshi, Maharashtra
                  Apr 24, 2023
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                  I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class.
                  XpressBees Logistics customer support has been notified about the posted complaint.
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                    Rhutwik Tatte
                    from Morshi, Maharashtra
                    Apr 23, 2023
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                    I have order my helmet from Delhi with AWB no. [protected] you promised me to deliver it by 18 th of April but my parcel is not received yet you only saying that it is late it is delayed...why do you promised people such things you can't do... Your service is really bogus and third class... I want to talk with your owner but I think your owner is afraid of people's that's why he is not giving his number or email to people...and only giving customercare number or email
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      A
                      Aiyappaks
                      Apr 23, 2023
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                      Address: Ponnampet Basaveshwara Temple Circle

                      Return my order and plz refund my money
                      XpressBees Logistics customer support has been notified about the posted complaint.
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                        akash0470
                        Apr 22, 2023
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                        Not have any update regarding shipments and his Manager not answering mail and call, need some action on this, otherwise our team going to file case against xpressbees
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          Alina159
                          Apr 22, 2023
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                          Not getting otp

                          I am not getting otp and because of that the delivery person took my parcel back. I want my parcel as soon as possible....
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                          Priyaxxx
                          Apr 22, 2023
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                          My product which should have been delivered by now is being delayed & i get no response from their side, i also tried calling their customer care number, but no response, waste of time, i need my product delivered but only delay of so much more no. of days, this is so Disappointing & highly irresponsible, irresponsive service by Xpressbees logistics.
                          XpressBees Logistics customer support has been notified about the posted complaint.
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                            M
                            [email protected]
                            Apr 21, 2023
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                            I have booked a parcel for delivery on 15th April'23. The estimated date of delivery was showing as 21st initially later it was moved to 22nd and then again it moved to 24th. No idea why they are doing such fake commitment. There is no clear picture of delaying the parcel and no idea what is the correct estimated date. Parcel are essential things and need within some timeframe misleading information and fake commitment they provide.

                            AWB: [protected]
                            XpressBees Logistics customer support has been notified about the posted complaint.
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                              P
                              Pavanacb
                              Apr 21, 2023
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                              AWB[protected]

                              Order placed in firstcry 16 april
                              from 17 till today product out for delivery but not getting delivered giving only fake reason..

                              delivery guy not even picking call how rude.
                              XpressBees Logistics customer support has been notified about the posted complaint.
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                                Pavanacb
                                Apr 21, 2023
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                                AWB number[protected], ordered from firstcry, but this particular AWB is lying in my nearest office from 17 april. But still delivery i snot happening on top of that giving fake reason that customer not available.

                                Order placed in firstcry on 16 April, marked delivery as 17. but from 17 every day till today 21st product is out for delivery but not delivered.

                                These first cry delivery process is really unprofessional. If cant delivery at least update proper reason. don't fake it

                                if possible do track these actions, this not first time from three months this only is happening.. many will have personal issue to go to store and buy product.
                                XpressBees Logistics customer support has been notified about the posted complaint.
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                                  1
                                  1994praveen
                                  Apr 20, 2023
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                                  Dear sir,
                                  It is for your information that i bought a product from meesho. Which is dispatched on xpressbees logistics. My product tracking id is : [protected]. I would like to inform you that i got a notification from xpressbees.in this notification i have seen that my product is out for delivery. Immediatey i have connected the delivery boy by phone call.in this phone call delivery boy refused to deliver my product in my doorstep. He advised me to collect my product from their office. I had paid delivery charge for my product in meesho. Then why your delivery boy refused to deliver my product. Is he know his duty? Is it the way to deal with the customer? Do needful immediately and take strict action against delivery boy.
                                  XpressBees Logistics customer support has been notified about the posted complaint.
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