XpressBees Logistics Complaints & Reviews

Non delivery/Delay in delivery of AWB No.[protected] which is due for delivery on 26/08/2023 but not delivered so far. I raised Tickets with Logistics. No response so far.

AWB No.[protected] which is due for delivery on 26/08/2023. Not delivered so far. I raised Tickets with the XpressBees Logistics. But no response.

This is a complaint regarding my package which was expected to arrive on 21st August, but today is 27th August and it is been 7 days post delivery date but I still have not received my package yet.
This is very frustrating and annoying because the package is very important to me and I was expecting a good service from Xpressbees but this is really disappointing.
I am also sending mails to Xpressbees constantly from day one and also requesting for call back but no response till date!
Xpressbees should look forward to this problem because customer satisfaction must be your utmost priority and it is your duty to make deliveries in time because someone's package must be important to him/her.
AWB-[protected]
Please look forward to deliver this package as soon as possible.

AWB xxxxxxxxxxx5246 not delivered yet it was to be delievered on 24.308.32023. but till date they are harshing me.

I ordered one product from clovia. I placed order on 6th august. I still did not receive the product yet. I tried to conduct the executive agent but they are not calling me back. They just updating the status us the product is out for delievry but i didn’t get the product in my hand on that specified date.This is my issue . I ordered the product for my urgent need but they are taking this mich time to dleievry the product.

As I can see, there is no pickup of orders by xpressbess and no logistics partner's agent had called us by xpressbess.

Yesterday i received a message that your store was closed. as penalties had occured to me due to xpressbees.

Kindly look into this, as we are new in this field and such a misbehave by delivery partner should be penalized.

On my registered mobile and email, there is no single message regarding pickup.

Order id-[protected]. Product shown as situated in Chennai on 20th august and no other update has been given ever since. It's been more than 4 days and I'm waiting for my order to be delivered. Pls look forward to the issue and resolve it immediately.

I've placed an order on meesho and it gave the last update on 20th august that it's in Chennai but it's been more than 4 days and i still haven't received my order. Kindly update my delivery status and deliver it as soon as possible. Order id-[protected]

This product very bad return my money
Order id 102104
Muja 799 ke smartwatch lene thi muja simple watch da de

Tracking NO.:
[protected]

Current Status: Shipped

Estimated Delivery: Thursday, 17th Aug 2023

Date & Day Time Shipment Status Details
Wednesday, 23rd Aug 2023 04.02 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
Saturday, 19th Aug 2023 06.04 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
Friday, 18th Aug 2023 02.28 PM In transit from MAA/LH1, Chennai, TAMIL NADU,
Tuesday, 15th Aug 2023 03.59 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
Monday, 14th Aug 2023 05.14 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
Friday, 11th Aug 2023 07.57 AM In transit from DEL/LH1, Gurgaon, HARYANA,
Friday, 11th Aug 2023 01.49 AM In transit from DEL/PC1, Delhi NCR, DELHI,
Thursday, 10th Aug 2023 11.05 PM Handover to Courier

above details are tracking status from the ordered date.
still i didnot received my products. please solve as soon as possible.

I ordered my notes from cerebellum academy worth INR 6000 … Since 15th of August I am getting mesaage from xpressbees regarding product is out for delivery and every night they give false reason address incomplete, customer wanted delivery later etc..the pathetic thing is that on contacting xpressbees customer care you cant directly talk to any one..they dont respond for call back complaint too...no one gives number of delivery partner and no one helps to solve issue...really it is a fraud and shameless company

I have ordered a product in first cry and got the exchange approved.. the same is not picked up even after three days and just got message as pickup was not Attempted.. i haven't received any call from delivery person

The order from first cry is shipped and is to delivered on 02aug2023 but after 12 days I could not that it is out of delivery .
Tracking id :[protected]

Dear Sir/Madam,

I am writing to complain against courier company Xpressbees regarding failure to deliver my package to RTO

I am an online seller.I have a website named Shivam Garment.I sent a shipment to xpressbees to deliver goods to my customer 5 months ago. Which was Returned Not Delivered (RTO). Despite several attempts and follow-ups with the company, the package was not returned to me

A total of 5 of my RTO shipments have not been returned to me. The total price of which is 8475 rupees. This shipment has completed 6 months.

As per the terms and conditions of the delivery agreement, the company is responsible for ensuring that the package is delivered to the desired location within a specified time frame. However, their lack of action and delay in resolving the issue has caused me undue inconvenience and financial loss.

Despite my repeated attempts to contact the company through their customer support channels I am yet to get any satisfactory response or resolution of the issue. And they tried to deliver the wrong shipment to me. Which I rejected. (Below is the packaging video and photos of the wrong parcel)

It doesn't give me any proper solution. So I am left with no option but to refer the matter to the consumer forum for appropriate action.

I request the consumer forum to take necessary steps for redressal of my complaint and hold the courier company responsible for their negligence and non-compliance with the delivery agreement and compensate me.

Thank you for your attention to this matter.
I am providing all shipment details below.

Manoj Gajera
[protected][protected][protected][protected]----

AWB [protected] wrong pircle delivered Escalation ID:E483764, 449162, 456924
Proof Link https://drive.google.com/drive/folders/1eiXf_xiAXu4cnhL0_46uHzw2zXTVfYK_?usp=sha...⇄

AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

ID:E483767, 284272, 361180, 244114, 271987, 255787, 268637
Proof Link https://drive.google.com/drive/folders/1N4NATVHYzBECArAkx7mZsQrFwnvxGWjc?usp=sha...⇄

AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

ID:E483769, 284547, 361182, 275334
Proof Link https://drive.google.com/drive/folders/1KrLTchP02AHxw7wuXtz2y6Qh8pr5iq6A?usp=sha...⇄

AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

ID:E483768, 284546, 361181, 244115, 186283
Proof Link https://drive.google.com/drive/folders/1IOtbseTjUtPlX0zq0EiScjINK1IBdb5E?usp=sha...⇄

AWB [protected] they tried to deliver the wrong shipment to me. i reject Escalation

ID:E483770, 284548, 361183, 244120
Proof Link https://drive.google.com/drive/folders/1OBec4rRHQQhyeAKkeGn4fltnvqOoLJBZ?usp=sha...⇄

I have placed an order on Fastrack on 23rd July 2023. Xpressbees courier service site is showing Out for delivery since 29th July.. every second day it is showing out for delivery

Order number 10607567

Shipping ID [protected]

Today it is 8th Aug, and still the product has not yet delivered.

The given Customer Care number always shows switched off. What 3rd class service you provide i don't understand

My AWB no. [protected]
For the last 4 days it’s showing out for delivery, delivery attempt fail, verify address.
The customer care has zero control over the delivery agents. They asking they gave me the number of the agent, but agent doesn’t pick phone only. Just getting OTPs not the products and at the end of every day…they would just write delivery fail and verify address. I ve been getting products for nyka every month on the same address. I ordered 7 items in total out of which 2 came and for the rest it’s asking me to verify address and delivery attempt fail…horrible service

I have a seller account on shiprocket with the name of Highstreet accessories . I made a order for karnataka on 6 july 2023
awb NO. - [protected] .
And due to wrong contact details the shipment wasn't deliver to the customer. and now ndr has been created on the panel. after three attempts, now the shipment is in rto panel i.e on 15 july 2023.

Now the packet reached the hub on 20 july 2023 . the delivery date showed is 29 july 23 .
after that day i'm not getting any call from the delivery boy for any otp verification or something. from last one week i'm complaining about this in the shiprocket and xpressbees. But no action has been taken !!!

today on 3 aug 23, i got to know that the package is lost and not yet updated to my panel . and NOW, refusing to claim the refund because it is not insured . But i need my full refund !!!

The delivery boy refused to deliver the parcel on the 1st day and 2nd day he delivered and advised me not to open the parcel till evening, in the evening he comes and takes away the parcel saying it's returning to warehouse even though customer never made any such requests, upon asking he harassed and threatened the customer that he will cancel all future deliveries if customer and snatched the parcel away pushing the lady by grabbing her hard. Delivery guy name: Arun Kumar N from Sarjapur Bangalore

I'm Md yaqub resdidancy at Village Rewari Ali bakas purwa tepariya Colonelganj Dist Gonda 271502 Against this shipment no [protected] delivery boy without attempting the delivery wrong information updated customer not available This is today third time failed delivery without attempting delivery So I requested you to pls look into this matter and do the needful and delivery the item as soon as possible from your side.

I have placed an order on FIRSTCRY on 2OTth Aug 2023. Xpressbees courier service site is showing estimated delivery date as :26th Aug 2023.

Today it is 26th JULY, and still the product has not yet delivered.

I am attaching screenshot of order and tracking details page for your reference.

Kindly do the needful.
Thanking you,

Your Faithful.
JESNEY