XpressBees Logistics Complaints & Reviews

Iam the reseller and first time iam facing such type of problem in my business, my customer is complaining me again and again that she has not received her package even after 1 and half months after arriving to the location. She has also contacted delivery agent but no response from him; and also tracker is providing the wrong information that the item is received by the customer, which is totally wrong.. Please provide me help to get back the product to the customer or full refund🙏

Awb no. [protected]
Due delivery date: 18 march 2020
Place: gonda (U. P.)

Why u are not delivering to ths area pls do anything as soon as possible

Hi,

I have ordered some products from meadbery on march 20. Due to lockdown it is late delivery that i agree. But when the product is reached to my city office of xpressbees 5days before and from the office i get the message that product will delivery today this the 5 day still i have not received my product and the person who's contact no is shared to me for contact he is not giving me any information properly and disconnects the call this is rediculious and irritating.

If my product get any kind of damage or get spoiled i will charge a case on courier company for my loss.

I am sorry to say but your service is rediculious no words.

My order is not delivered yet please delivered my order my awb number is[protected] Neena kumari name order

It does not fit my size

I haven't order any clothes from your store but we don't that from where we will return that item

Hi
I have ordered a kurti but what I get is not that what I have seen

I have received another product Instead of other product so i decided to return it back how I need to return it back

I ordered this product from Maxbhi.com on 17 th march Which was Supposed to deliver on 23rd March But it was Delayed due to Lockdown.
My sister self Picked the product from the Base on Monday since her Hostel is Near by.
And My sister deliver it to me Today and to my Surprise When i Opened it There was 3/6 inch Thermacol inside instead of LCD Infinix hot S3.
I have Contacted Maxbhi agent which they refer me to Logged...

I got a message that my product is out for delivery, then few hours later i get this message: "xpressbees has held delivery of your cni etail solu.. Order awb:[protected], as address incomplete and mobile unreachable. For queries contact:[protected]h."
The company never tried to call me and my number is reachable and complete.
And i also provided my complete address.
Please fix this issue.

I placed an order on fbb which has to be delivered by xpressbees.
I am unable to track it. I don't know whether it will be delivered or not.
I need this product as soon as possible. I contacted customer care but no one answered the call and it gets disconnected automatically.
Whenever i tried to contact the customer care the ivr forward me to enter the tracking number or registered mobile number and when i enter the details it tells me that i had entered the wrong number what i should do.
They had not replied to my emails.
Shipping date: 20th mar 2020
Courier: xpressbees
Tracking id:[protected]
Registered no: [protected]
Delivery address
Sushant tripathi, tripathi house aman enclave sultanpur majri
Near prakash guest house barrier no 6 bahadrabad,
Prakash guest house,
Haridwar - 249402.

Delivered two white t shirts instead

Hi teams,

I have ordered the below products from first cry site and these are baby products which comes under essentials goods.

These are lying in your hub since 18th april 2020 and the delivery date is 22nd april 2020. Can you please look into these below awb no and request you to deliver them asap.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

And to first cry guys, if this is the case - there is a delay and unable to deliver to particular locations, can you please stop the online ordering to the respective pincodes? Its a waste of your time and our time.

Thanks,
Srinivas

Shipment enquiry - awb no:[protected]
Inbox
X
[protected]@xpressbees.com

12:17 pm (1 hour ago)

To me
Dear customer

Greetings from xpressbees.

Tracking/awb number:[protected]

Thank you for reach out to us.

Please note we have temporarily suspended all our delivery operations. This is in support of the lock down imposed by the government of india to fight the war against covid19.

We will resume operations as soon as the restrictions on ecommerce movement are lifted.

We regret the inconvenience caused and request you to stay at home to reduce the spread.

Wishing you and your family good health.

Please contact us on the coordinates below for any clarifications at all. We thank you for your patience and hope we were of help to you.

Customer service helpline:[protected]
Time (Mon to fri): 9:00am - 8:00pm
(Sat & sun): 10:00am - 6:00pm

Note: you can also track your shipment on our website: www.xpressbees.com.

With regards
Saheb bansode
Customer service team
Xpressbees logistics pvt. Ltd.

I ordered in snap deal. My order was not delivered yet. But the status was delivered. They gave that parcel to some other person. I asked him (Name mentioned in receiver's name). He didn't receive any kind of parcel. Where is my order. I need proper reply from xpressbees courier. Kindly help me with this.

Shipment id :[protected]
Delivered date mentioned : 21.03.2020

Last one month product holded because of lock down.. now government announced relaxation for courior service.. still my product not delivered..

My order fake product

Ordered coat pant and received rain coat.plz return this product as soons as possible...

Myself sophiya from chidambaram, tamilnadu. I have ordered a designer kurtis combo for 1249rs in facebook. But i received a saree of worst quality. Pls register a complaint to get my refund. The merchant contact mobile number is[protected] blocked for incoming calls. Kindly do the needful.
Tracking id awb: [protected]. Please let me know through my email: venus. [protected]@gmail.com

Worst service ever, am following up since 2 weeks, still my parcel has not come. The mobile number which is mentioned on parcel is [protected] which is dead sim is not working. So, kindly for deliver my parcel calling on my mobile number # [protected] which i have changed.
Courier name : xpressbees courier
Mytracking number :[protected]
K

Home address # 13-669, new huda colony, pahadishareef road,
Near hotel high way - 500005

I replaced a product containing boat earphones and xpressbees is the logistics that should deliver the product but it has been 1 month i didn't recieve the product and there is no reply from the company. The company discloses the case by telling that the tracking of the shipping vehicle is lost. Either i need the product or i need compensation from the company. My shipping reference no is[protected]