XpressBees Logistics Complaints & Reviews

My shipment id[protected] was promised to be delivered by 14th of feb. But even after complaining in customer care every time they are promising to be delivered within 24 hours but now its 21st feb bit still my shipment is missing and it is creating hectic and unsatisfactory situation and am fed of false promises provided by your team. This is not correct manner to treat and mislead customer so have a look at situation and make it deliver and promise i wont recommend or use your service.

I have ordered a product and recieved a wrong product. My money is wasted and time too
Too much poor and disgusting this is taken 750 rs. And sent shoes of 100 rs. 👺

Awb no. Is [protected]
Order id is[protected]

Such a big lier person, owed my money and not sent tha product whay desc4ibed too much dissappointing this is
Wasted my money and time totally
Too much disgusting and poor this is

I want my money back

I placed an order from 1mg.com. Order id po[protected] placed on 13 FEB. 2020. They shipped order using xpressbees courier via AWB Number:[protected]. Shipment reached in badlapur on 15th FEB. at 10.54 AM. It could have been delivered on same day by evening. But they didn't deliver. Moreover there is no delivery on 16th FEB. too. I called there customer care xpressbess for three times but there is no proper reply. I called 1mg, their contact number is not working sometimes ring going but they cutting my call. The shipment arrived in badlapur on 15th Feb. 10:54 AM, it could have been delivered on that day only... or can be delivered next day.. But still no sign of delivery... No contact info for badlapur... what the hell is this? Why 1mg is not using a good courier? This is my 2nd order from 1mg.com.. The earlier order too was delivered after so many complaints. So what 1mg thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? y 1mg is using such a bad courier that doesn't have even a contact number ? I want urgent delivery of my order by 21st Feb. evening positively... otherwise I will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and Yepme...They all deliver in maximum 2-3 days... So compare your service ... where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... otherwise I will make big problem against u...
Regards
umesh

Their delivery boy Intentionally not deliver my parcel last five days
and their customer care executive Intentionally not help. parcel contains medical and xpressbees not delivered my parcel. I MAKE CALL TO CUSTOMER CARE EXECUTIVE BEHAVIOR NOT GOOD.
my parcel received to nearest hub on 15.02.2020 and 19.20.2020 not delivered yet. delivery boy daily out for delivery and then update few hours later mobile not reachable or address incomplete. i attach some screen shot to prove he daily intentionally not delivered my paecel. my number and address are correct because i already receive some parcel from same company.
so kindly request you take some action against xpressbees.

Have order a gown suit form fb market place @ rs.1450 on cod, but received a cheap product that was totally different from which i ordered. And after selling seller deleted his fb account and i was unable to return that. Please it a hubble request to xpressbees that if possible then return this to its original seller that was fraud and get my money back
.

I had to receive my order that is[protected] and [protected]. But i didnt not receive due to failed delivery. It said that the consigned was not available but noone showed up in my house. I want my order to be delivered by the next day. I have been waiting for the order for the 3 days and it has failed to deliver. Please look into my problem.

I placed an order from firscry.com. Order # 9676182tvc226c860 placed on 01 feb 2020. They shipped order using xpressbees courier via awb number:[protected]. Shipment reached in hyderabad on 02 feb 2020 10:27 am. It could not deliverd to me yet and i called there customer care xpressbess for six times but there is no proper reply. I called firstcry.com, they are telling any time it will deliver next 24 hrs but still not delivered the product i already waited 10 days yet. The shipment arrived in hyderabad 10:27 am, it could have been delivered on 03 feb 2020... Or can be delivered next day.. But still no sign of delivery... No contact info for hyderabad... What the hell is this? Why firstcry is not using a good courier? This is my 4th order from firstcry... So what firstcry thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? Y firstcry is using such a bad courier that doesn't have even a contact number? I want urgent delivery of my order by 11th feb 2020 evening positively... Otherwise i will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and yepme... They all deliver in maximum 2-3 days... So compare your service... Where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... Otherwise i will make big problem against u... Regards madhu

Hi my name is madhu i booked an item on firstcry.com on 01 feb 2020 and delivery date is 03 feb 2020 they choose to deliver the item xpressbees.com but till now shipment was not delivered to me if i call to xpressbees customer care they are not responding properly i already paid the full amount to item please respond and deliver the shipment either refund my full amount.

Name : madhu
Awb :[protected]

I haven't received shipment yet... But the delivery status shows that it is already delivered... The contact number of the person whom is supposed to deliver is not attending the phone... I'm sorry to say that i really feel bad about your services. Please send me the details of the delivered address or please make sure to contact me immediately after you see this complaint

Order number: so25145490
This is in response to your email about failed delivery, i have to let you know that your delivery boy named revanth spoke very rudely to me when i called him to enquire about the time if delivery, because i waited all day and he did not deliver by even 5 pm, my address is complete on your website and i have already ordered and received many products from cf. The delivery boy neither made any attempt to deliver the product, neither did he call me. I have registered a complaint against him with xpressbees courier, but they have not taken any action against him and have persisted in sending the product for reattempted delivery today with the same delivery boy. If cf continues this kind of attitude towards loyal customers like me, instead of taking up the issue with xpressbees courier, then i'm sorry to say that i will have to uninstall the app and take my business elsewhere. Yours: dr. Vijesh ramnarayan

Product is not delivered. But in tracking it is shown delivered.
Without paytm pin number, how can that be delivered?
Courier delivery guy delivered it to himself?

Paytm tracking detail say - delivered to self

What type of fraud is this?

Pfa. Deliver person mobile no. Given under tracking is also incorrect (Wrong number).

The product Simren Unique Bath soap was not ordered by me thus I would like to return it you so kindly recollect it from the address #169, Kulkarni Galli, Tal & Dist. Belgaum-560016 . Though if it is ordered also I am not ready to pay Rs.500/- for a single piece of soap so you are being informed to refund the collected amount immediately.

Thanking you,

Patil

Respected sir
I had ordered a product from club factory and the delivery boy Umapad Mahato did not call or contact and just gave the reason for not deleviring the order as cod amount not available, but in real he had not come to my adress.
This is very unreliable service and when i tried to contact him he did not receive my call on no.[protected].
Please next time don't give false reasons for not deleviring the order that also on customer's behalf.

Hi,

I have not received the fastag package ordered through paytm to be delivered by xpressbees for almost 2 months. Received call from them on jan 4 and jan 11, 2020 promising resolution in 2 working days, however, no action or message or response after that. Now a photograph of the signature as proof of receipt has been shared on paytm, however, this is an absolutely fake signature. Product ordered on november 30, 2019, and sometime in december a delivery agent visits me, calls me outside and later states he has forgotten the package in office and would come back by evening to deliver, however, never received this package.

Now as a cover up xpressbees is sharing a picture of a fake signature as proof of delivery. This is absolutely not acceptable.

I have purchased diapers and tung cleaners from first cry its cost is 666 rupees and they sent diapers in one parcel and tung cleaners in another parcel. One parcel is 566 but they are asking 597 rupees i don't know why and i said them that i will contact customer care. I contacted customer care also but i didn't get my order yet. They are taking so much time and not delivering my orders. Take a complaint on them. Awb number[protected].

Querier person has called me @1.00 pm today. I am unable to lift that phone at that time as i am in meeting. I have called him by 1.30 pm after saw the missed call, he told that you have not lifted my phone hence please come to our office and collect your order material. Repeatedly he is asking why did not you lift my phone even though i am telling him that i am in meeting.
My order no.. Awb:[protected]

Dear alok, we have shipped a replacement unit to your registered address via xpressbees tracking number[protected].

Check ticket status via https://support.boat-lifestyle.com/ticket/915116

You can track the status of your package via https://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

Our new customer service number is 91-[protected]

I have ordered orange colour dress set on 17th january 2020 via facebook market but the bloody vendor had sent bedsheet. I didn't even this will happening with me.
My friend had suggested me to raise a complaint against that bloody vendor on customer care services. Please teach that bloody vendor how to do business with customers.

Kindly help me to get my amount back.

Regards,
Your valuable customer

Hi,
I have received wrong item on 23/1/2020, i had ordered for adhesive green colour kangivarm designer saree, picture attached.
Order no #19234
Name - susheela m
Ph - [protected]
I am trying to contact but till now no response from your side.

I don't need replacement, i would like to return the item, kindly refund my amount as soon as possible

The concerned courier person always mentions that the customer was out of station which was not try and there was no attempt of any deliver, the customer care has stopped taking calls and there is no way to reach this company. My package is stuck for about a week now and there is no certainty that it will ever reach. Advise to take corrective measures.