XpressBees Logistics Complaints & Reviews

Hey there,

I filed a return in ajio and xpressbees guy was to pick it up. There's a person came for it without having any details of the products. So, i asked for the receipt. He didn't have it. He called another guy and asked for the product details. So, i refused to give the items.

Return id: rt15954257
Contact number of the boy: [protected]

You can find the attached images to see that...

Tracking id: [protected].
I purchased a product in amazon on 27th december and their delivery partner was xpressbees. They were supposed to deliver it on 6th jan 2020 (Monday) but then it was then postponed to 10th jan. They gave a tracking id and i was tracking it, my package was there in delhi for 5days and they didn't deliver it till now even it is prepaid. Please deliver it faster. It is their duty to deliver it to the buyer. Such an irresponsible and worst courier service that i had ever seen.

This is my order id :[protected]
Says estimated time of delivery is 9th of january, but still no sign of my item, they just transit my item from one hub to the other like they’re playing a game of tennis or something pathetic service, no sms or notifications as to when it will be delivered. I need it for a wedding by saturday morning, please make the delivery by today thank you!!

I have ordered a dress for my kids birthday through Ajio trends. I got a message from Ajio with a tracking I'd which seems to be wrong. When I called Ajio there is no proper response from them even they are not able to track where the item is. They asked for two days just to keep me notified. There is no number to contact xpressbee too.very bad experience with Ajio customer care and xpressbee. I will never shop with them

I have ordered a medicine package on Netmeds.com. On 06/01/2020 i got a call for Priyabrata ( xpressBees Delivery Boy) at morning 9:00 AM that your package came to wrong pin code area. I mentioned him that by mistake in order the pincode was given Howrah Salkia - 711109 the correct pin is Howrah Salkia - 711106. I already informed earlier. And also i have ordered 2 more packages but they called and on there way to deliver. This particular person mentioned it's not possible to deiver right now i will send your package with one of my colleague residing in your area while going back at around 600 PM. I said okk. Just after two hours at 12:25 pm i got a message from the xpressbess that - " Priyabrata is waiting at your address to deliver from Netmeds with AWB:[protected].Kindly Come to receive it-TeamXpressBees" . I right there called that person and asked where are you i got a message you are waiting. He replied in a rude way that i told you it will be dilivered by 6:00 pm. Then i asked why such message he again replied that this message means the package is currenty with him and will be delivered soon and started arguing that what does that message means. I mentioned anyway fine please make sure to deliver it by the same you mentioned. Then at 3:00 pm i got call from the same person mentioning we cannot diliver today as your pincode is not correct. I mentioned we already discussed today morning then why again same point. He misbehaved and started blamming in rough way that we cannot deliver whatever you want to complain do complain i dont care at all. Then after half an hour i got message that Medicines cannot be delivered because of "Incorrect Address and customer is not reachable on Cell". I already logged a complain with netmeds ([protected]). In the medicine package it already mentioned as Urgent Medicine as this belongs to a senior citizen and critical medicine.It very surprising to see how they behave with the customers and speak. They don't ever bother with whom they are speaking in such tone.And creating problems for them. I request to take serious action against this person.I just want to lodge complain by normal means if no action taken i will not surprise to take this to the social media and other forums.

Deliver Person : Priyabrata ([protected])

Netmeds suggested i will get the medicines today but dont know when will receive it. It's already afternnon.

Regards,
Sagar Dutta

Dear sir/madam, i have order for causal shoe in yellow colour and dispatch your courier after delivery my home. I have opened my courier but i'm shock, this courier is not my select the causal shoe, you are delivery for grey colour shoe and because i have selected the causal shoe in yellow colour. Kindly replace the product.
Return code :- 282010, 5688
I have selected the causal shoe this picture given as below: -

From :- rahul
Mob. :[protected]

Hey there,

Xpressbees id: [protected]
Attached are the images for the details of the shipment and the sms of the transaction.

Delivery guy brought a machine to take amount from debit card and took inr 595 instead of 319.

He went right away in seconds. I received an sms below in 10 seconds but he already left even to ask.

Sbidrcard x2986 used for rs595.00 on11nov19 at98140076...

This is an update regarding following subject
The below given are the order details
Xpressbees has not delivered the product to me and updated the same that the product is delivered. When contact the delivery boy he didn't reply and updated the fake delivery message. And its not the first time they are doing this for every order

Your firstcry.com order with 1 item (S) of rs.189 will be attempted today by sudhir-[protected].
Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:49 hrs & received by madhuri. You may contact us on[protected].

Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:46 hrs & received by madhuri. You may contact us on[protected].


Complaint status
[jan 03, 2020]
Xpressbees logistics customer support has been notified about the posted complaint.

I received a call from xpressbees stating they would try to deliver the item to me by today which didn't happen. If this type of behaviour is there, it need some serious action.

The below given are the order details
Xpressbees has not delivered the product to me and updated the same that the product is delivered. When contact the delivery boy he didn't reply and updated the fake delivery message. And its not the first time they are doing this for every order

Your firstcry.com order with 1 item (S) of rs.189 will be attempted today by sudhir-[protected].
Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:49 hrs & received by madhuri. You may contact us on[protected].

Xpressbees has delivered your firstcry.com order awb:[protected] on[protected] at 17:46 hrs & received by madhuri. You may contact us on[protected].

I was not reacive my packege tracking no. [protected]. i was called expressbees custmer care many time .but problem not resoolved.please help ...please help...please help...please help...please help...deliver my packege ...i was faced this problem sens last 20 days ...please help...please help...please help...please help, , , please help...please help...

I had ordered from clovia. They used xpressbees as the third party vendor. I have paid them twice for the parcel for which they said they will refund me for the reason that there app was not able to show the payment update. They did not refund me and shared any msg regarding the same. They are saying that i should drop them the mail which they i have already done. No reply yet for the same. They are not ready to give me any confirmation on mail or message regarding the refund and saying it's a bank mistake. They also refused to deliver my parcel

Very sorry to inform you that the sagar, karnataka branch of yours has very rude servicemen and it is very disturbing to get a service from them everytime. They are highly incompetent and super impatient and very ignorant about their customers. They deny their duty. Whereas the other logistics serve very efficiently. We are highly unlikely to suggest this service.

Awb no.:[protected] was not delivered but status was showing delivered. When i contacted delivery boy he replied that when ever he his free then he will deliver... He is speaking very arrogant and he is saying that you can complaint to any one. It is very bad to hear such words from your delivery agent..
As of now i received many shipments from you but i never faced such problem.

Kindly solve this as early as possible...
Thanking you,

Sir cod order[protected] saree rupees 1005 of 789 delivered to my address, i will taken that courier parcel. Then i will opened parcel and saw the item that is saree that the saree is damaged.
I am not satisfied to saw this parcelled saree. I will agree to returning to this item parcelled saree.
So please take to this item parcelled saree cod order[protected].
Thanking you sir

The person who calls for missing delivery has no sense of talking, doesn't know how to speak to a customer. He said "if i don't have money why i book a product"what type of language is this. I m not a new to online purchase... I asked the delivery person to bring the card machine bfr day nd nxt day i was not in stn... Pl look into the matter and this type of rude talk is unacceptable.

The product which is shown at the shopping site is not appropriate. The product which i am ordered is not same which i am getting
I have order this product from facebook market
And i want replacement for my order. Please kindly taken action for my complaint. I want my money back or elsewhere. As ashu is the owner for my product. Please take my request as soon as possible.

There is a return pickup scheduled. He was so mean and arrogant. He is literally asking me to come and give it back. When i got the message from xpressbees with his number, i myself called, and he is the only delivery agent who is so rude. Again he called now in the evening asking for address, i was telling him and when i just told him the nearest point where he should take a turn, he didnt further listen asking me to come there. When i refused asking him to come to the address, he refused harshly telling that he would come in the evening.

Items not delivered for long time - No proper response
Id num: OAPMM[protected]
I placed order in 18th Dec, Today is 29th Dec - Till not it was not delivered.
I called multiple time to Medplus and XPressBees - I see no use - Instead I am getting more frustration.
I have eye drops - Definitely not happy keep them with courier for long time.

Looking for immediate action.

This is worst service I have ever seen

Sir i am order a pair of shoes but which i have selected online i didn't get that's shoes i had received wrong delivery please return to that shop and refund amount
Date od delevry 27\12\19
Name - giriraj sharma
Add - shop no 6, devraj market, opp sbi bank, kanota, jaipur, rajasthan
Destination code - n/a-11/8a/012
Return code[protected]
Please resolve in priority basis

This is regarding a online shopping fraud. This is the link of the site: https://m.facebook.com/ d fashion. This seller is a complete fraud. He sends product under the name of vijay and it was registered with you as “bigfoot retail solutions pvt ltd”. I ordered a combo dress on 23st december. I received completely different one (Saree) of very low quality. When i tried to contact him he was not responsive and eventually blocked me on whatsapp. Now i have registered a complaint against him. His phone number is [protected]. I have complete proof. His address is “vijay /a 304 platinum plaza, nr devyangiri school, ahmedabad, gujarat 382325, india and they were sending through your courier services via “bigfoot retail solutions pvt. Ltd. And i request you to do the needful.