Hi xpressbees,
I would like to inform you that if you are sending me your executive for delivery after 6 so are you aware that what time I have given you to deliver and you guys are sending me msg that customer is not available and office is closed.why not will be closed
If you guys will come after 6pm it will definitely closed.
Your service is really wrost.Your employee can't handle to your delivery boys.What you committed, you guys never do.
One of your executive told me that executive will reach you before 5pm today he dint come.
May be executive name Harikesh.
And your delivery boy Sandeep called me and told I will be there but the dint.
When I called him, he dint misbehave with me.
👇🏻
👇🏻
We couldn't deliver your SR Courier.., AWB:[protected], as your House/Office was closed. Any concerns click here fb.xbees.in/C/u/MTMxOTQxOTIyNjA4NzQ-
On Wed, 27 Nov 2019 at 5:43 AM, NoReply wrote:
Dear Customer,
Thank you for registering your request through email.
Your Ticket number is[protected]. We are working on your request and our customer care executive will respond to you within 24-48 hours.
Please keep this ticket number handy it would require while speaking with our executive.
Thank you for your patience and support.
Note: If you have not mentioned your XpressBees tracking ID or registered mobile number in the email, kindly provide it to us so we can respond at the earliest.
Some useful information on XpressBees services:
Click Here - to track your shipment online.
Click here - if you are interested in associating with us as a business partner.
Need someone to address your shipment related queries?
Call us on[protected]
Time (Mon to Fri): 09:00am – 8:00pm
(Sat & Sun): 10:00am – 6:00pm
Best Regards,
Customer Service Team
www.xpressbees.com
Hi,
This is Anuj Kumar, I have ordered a jacket worth of 249/- But You guys are really bad in service, whatever you tell, there is no benefit to ask you. I told you that I will leave the office before 6 pm but still is your executive is not here. I did you call 2 times.
You don't follow your delivery boy and say its customer fault.
I need my parcel tomorrow morning before 12 am
Tracking no - [protected]
Register contact no - [protected]
Regards,
[protected] Forwarded message[protected]
From: NoReply
Date: Sat, Nov 23, 2019 at 10:44 AM
Subject: Re: Product Not delivery
To:
Dear Customer,
Thank you for registering your request through email.
Your Ticket number is[protected]. We are working on your request and our customer care executive will respond to you within 24-48 hours.
Please keep this ticket number handy it would require while speaking with our executive.
Thank you for your patience and support.
Note: If you have not mentioned your XpressBees tracking ID or registered mobile number in the email, kindly provide it to us so we can respond at the earliest.
Some useful information on XpressBees services:
Click Here - to track your shipment online.
Click here - if you are interested in associating with us as a business partner.
Need someone to address your shipment related queries?
Call us on[protected]
Time (Mon to Fri): 09:00am – 8:00pm
(Sat & Sun): 10:00am – 6:00pm
Best Regards,
Customer Service Team
www.xpressbees.com
Hi xpressbees,
I have ordered a jacket from panda fashion, it should be delivered today onward but you guys are so wrost service and also your executive are lier.your executive is saying that my number was not reachable & and I was not available on the address.
I was on the address till 6:30 but till the that time I dint recieced any call from your sides.
I need screen shots of my number what you have Dialed at the time of reaching on address.
On Fri, 22 Nov 2019 at 5:48 PM, Anuj Kumar wrote:
Hi,
I am anuj, my product should be delivered but till the time no one came on the given address. Kindly come till the 6:30 pm onward.
Name: Anuj Kumar
Order Awb: [protected], 1
Call me : [protected]
Anuj
Regards,
--
Regards,
XpressBees Logistics customer support has been notified about the posted complaint.