XpressBees Logistics Complaints & Reviews

I ordered the combo of wireless headset... When i receive my order nd i open inside only one wired headset nothing else... No any wireless headset... Nd what i receive its very bad quality... I don’t need that... I have already alot of headset like these... I want to return this order... So please as soon as possible u tale action nd take ur order back... I will be thankful to you

As i have order stuff from CLUB FACTORY and my order id is SO85905253 and my xpressbess tracking id is [protected] ...this is like daily routine of xpressbees that my parcel is out for deleivery and be available on phone as i m given my two alternate numbers so it become easy for them to contact me but daily at the end at night i got another message that sorry we cant deleiver your product because u refused to take parcel and your address is incomplete and you are not available and many more excuses..this is so ### i paid for my parcel thats a prepaid shipment then y i refuse to take my parcel or provide an incomplete address..u guys mskes us fool..seriously damn worst service..please guys beware for them they r cheaters because they doesn't deleiver your parcel as well as blame you for the inconvinience.

I Purchased a product from stribhava online clothing showroom on and the product received is very bad. Their website mentions about refund and replacement but their customer care is not responding.

The product details are as below:
Stribhava
Product code: silk saree
Order id: 3207
Amount: 1799rs
Customer care number : [protected]
Email:[protected]@stribhava.com

Kindly let me know what needs to be done when their customer care is not responding for refund or replacement. I also sincerely request you to hold this amount with expressbees courier service itself till they respond.
Kindly do the needful

Hi,

I have not received my parcel and it says out for delivery since yesterday, shipping id is .[protected] I tried calling the customer care and the automated details I provided isn’t recognised however the same details when put in the website gave me the status of the parcel. It has already been a day late and now I really need my parcel to be delivered today. Please can someone get in touch quickly or send me a number that I can contact to speak to the operator (not the automated service). This has been a huge inconvenience and is highly disappointing.

I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number is[protected] for fashionable si.. Of rs999. I have receive the order. The payment of the order was given to executive. But after checking the items i am shocked that what i was ordered and what i have received the items are totally different. Hence forth i requested to return my item.
I am looking for a early reply

I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number or the aws number was[protected].
The order now is being shown delivered to me but i did not receive the order. The payment of the order was already made. I request you to look into the matter and please deliver my parcel as soon as possible. I am looking for a early reply.

Awb:[protected]

Shein package shows delivered yesterday to security guard of the society. Not received by security guard. I could speak to delivery executive, said he delivered package of another company at that time. I think he has marked it as my package being delivered. The delivery executive has said that he will check in the center.
I want my package as soon as possible.

Dear sir,
I am places an order for sunglasses from paytm. Paytm ordered delivery by "xpressbees courier". When i check tracking details on 13-01-19. That time tracking show order delivered[protected]. When i call the delivery person mr. Jatinkumar patel they told me this is system error and my courier delivered on 15-01-19.
So, i am wait for 15-01-19 full day but the delivery person not delivered my courier. Next day means 16-01-19 to till day i am try to call delivery person on their number which is collect from tracking details on paytm. (Mr. Jatinkumar patel - [protected]) not pick up any signal call. This delivery person make fraud with me. And one of my friend also fraud by same courier company and same courier boy. I need a support and please take the stick action of this kind of courier company and this kind of courier boys.
Here attached i am other document like invoice and their fraud sign (Which is received by paytm.
I am reach on below contact details.

I am awaiting for positive response

Thank you
Prashant bavkar
+[protected]
Mail id: [protected]@yahoo.com

I received a product from stribhava online clothing showroom on[protected] and the product is very bad. Their website mentions about refund and replacement but their customer care is not responding.
The product details are as below:
Stribhava
Product code: sl1021
Order id: sh[protected]
Amount: 1799rs
Customer care number :[protected]
Email:[protected]@stribhava.com

Kindly let me know what needs to be done when their customer care is not responding for refund or replacement. I also sincerely request you to hold this amount with expressbees courier service itself till they respond.
Kindly do the needful

Awb[protected], the delivery boy is not delivering product at my location and giving false reasons like i refused to accept, requested future delivery etc.
The courier is very important and i dont know what further i can do about it.

Please provide me contact number of guy who actually will deliver the produict so that i can get necessary information.

I have ordered mobile phone in online worth 13k in express marketing agency . Product is samsung galaxy note 8 clone and i have paid for it. So its prepaid service. I have been waiting from 18.01.19 it has reached chennai hub but on 21.01.19 My shipment details show that the shipment is misrouted . How can i get my product . My shipment detail is [protected].kindly do the needfull . I have paid for the product . I need my product back. Do the needfull . Expecting that your customers will be treated properly by giving us a proper solution by handling our products back.

I ordered one combo pack of saree contain 3 sarees at 999rs from desert villa. But i got one cheap saree at 1178rs. And the product was very cheap i have ever seen. I want to return this low class worst item early as possible and need my money return back.
Reference id : 53640
Order id : 5412323
Tracking id :[protected]
Order date : 16/01/2019
Delivered date : 21/01/2019
Do needful.

My order with the shimla branch of the company has been rescheduled repeatedly without my knowledge. I have been recieving false messages indicating i have requested future delivery. Upon contacting them, i have been recieving lies and extremely unprofessional attitude. Moreover, the company site indicates the status as delivered. Now they are indicating that my order might be lost.

I ordered a product from club factory last week which was expected to arrive at 28 january though expressbees. But ut arrived earlier thats pretty good.

However, i was not happy with the product and i requested for its return.

I got message for return and one of your personnel name anil chhabra came for pickup as scheduled. (Contact: +91-[protected])

I returned order but he didnt gave me return reciept and pleaded that he will send as message on my number.

I used to have frequent orders and sadly returns too a few times but that got refund too in maximum 3 business days even if i didnt get return reciept.
But this time it was different. Neither he gave me return reciept instead of asking twice. He replied i will hand over it till evening, but no. He didnt sent reciept nor he came.

Tired of waiting for 3 working days, i called him and asked for the samw. Further he asked me to text him on whtsapp as working hours were over and he cant come and it was far too.

I texted him "send return reciept and reverse tracking number"
He sent the image of return reciept highlighting awb number.

I traxked that number, no return was shown, no tracking is being showing, no refund has been reflected jn my club factory account for that product.
Not even product is shown as returned.

Its a serious matter as i have spent money.
I want my refund back.
I am also reporting same at club factory customer care too.

I hope you will look into this matter and i will get my refund.

Thanks and regards
Jasleen kaur

I have booked one product. On fcloth.in and i received the product but it is totally different from the picture they showed and searched for customer care numbers in many sites and i got 1 number and they told that the delivery boy will come on the next day and he will take the product but it not happen and they also asked me all my bank details for refund but the courier is delivered by expreesbees and then i called to expreesbees customer care and i told my awb no. And phone no. But they are not telling any answer correctly. It costs rs.1500. So, please i request you and beg you to take return the product. If you can't i will take very seviour actions by calling police for filling the people. And my awb:[protected]. And again i beg you to take return that product

I have ordered an item from club factory and its couriered through xpressbees. Order number is [protected].

When the courier person called me, i missed the call and he just ignored to update about the courier.

He didn’t handed it over to me but updated status as it’s delivered in my name. What kind of service is this? If you people are not finding the owner will you just throw the stuff and go?

The courier person called me after i raised a complaint and said he has done the delivery. When i said i am not even in the location when he delivered he said he has given to the pg owner. What a worst service?

99722 32547 is the courier person number and he clearly mentioned that they don’t care about the person details who received the courier.

I have serious issues with your delivering agency in baramulla city, j&k. It has happened twice earlier as well when i didn't receive my order at the mentioned address even when the area was serviceable and had to eventually go to their office personally and receive it. This time they returned my order on the day it was supposed to be delivered without informing me by any means. Highly disappointed, after waiting for over 14 days from club factory. There are other courier agencies with better services like ecom express. Kindly take notice of it so that i don't face it in my next orders.

With way bill no.[protected],[protected] &[protected] nobody came 4 pickup neither call me once... I complaint regarding dis many time but u r not able to solve dis from past 12days..

Ur pick up person is giving false information to u that address not found, phone no. Is out of reach, invoice not their etc. He neither call me nor come to my place...

With way bill no.[protected] he came & refused to pick items. He said i can pick items only i[censored] put single item for pick up at a time.

I complaint regarding dis to myntra from past 17days every time they said within 72hrs we solve dis problem. But they r doing nothing

I have ordered from firstcry.com on 10th january. Regarding this estimated delivery time was showing 2-3 days. But my courier has not been received till date and while contacting with your team, they told that another 1 day will be taken for delivery.
Almost 1 week completed but i haven't received my order.
It's very shameful... Everytime your company is not delivering order in time and i m facing so many problems and no solution is to be provided.

My order is not received but u shows at ur trakinig details are ur order has been received awb no.[protected].
Dear customer,

Greetings from xpressbees!

This is with the reference to your mail, awb no.[protected].

As per our system the said shipment is delivered, a line of confirmation would be highly appreciated, kindly accept our sincere apologies for the inconvenience caused, will look forward to serve you in future.