XpressBees Logistics Complaints & Reviews

I am a seller on Snapdeal who sell attar I want to do my best in all category but by XpressBees courier person I can't able to do my best he put me in loss of 2000 because he not come to my address for pickup the courier I have all the call recording where he just say I am here where are you but he is 2 km away from me. they are so irritating. Please understand my issue. There are some disputes and snapdeal and my communication with that...

My order is not received but u shows at ur trakinig details are ur order has been received awb no.[protected].
Dear customer,

Greetings from xpressbees!

This is with the reference to your mail, awb no.[protected].

As per our system the said shipment is delivered, a line of confirmation would be highly appreciated, kindly accept our sincere apologies for the inconvenience caused, will look forward to serve you in future.

I have never seen such a bad courier service in my life. Since last 5 days, everyday morning i am getting this message "your order is out for delivery" and through out day no phone call from any of the courier guy and at the end of the, just getting this message "sorry we couldn't deliver the product as your house/office was closed". I have been contacting customer cair several times but none of the times they gave correct response, this kind of harassment with customer should not be tolerated. The customer cair people don't even know how to solve problem. This is first time i have been seeing this kind wrost service from a courier. Please take action against this courier

Awb:[protected]
Name: anirban chakraborty
Phone number:[protected]

Its the 12 day since i applied for return request.. Everyday i get messages and calls frm xpbees that my product will be picked up.. But no 1 is coming to pick the product.. Every day i call in xpbees.. Evry day theres only one answer from them that the product will be picked. Is this the way to treat your customers? Horrible experience!! No more trust for xpbees! 👎

Got a message card will be delivered as on 8th jan but afternoon got text again due consignee is not available we couldn’t delivery. Immediately called the customer care to inform that am available in my office and from delivery boy i haven’t receive any call and also i check with security/reception, no one visited the my office so raise a complaint on same.

As on 10th jan @ 8.48am receive a text stating today it will deliver but again @ 10.17 am got text due house/office closed address not delivered so immediately called to customer care to check what’s happening but customer care executive anjali was not so supportive and she place the called on hold to check the details with seniors and disconnected the call, so immediately again give a call to customer care and mr rahul confirm that he arrange the call back so spoke with nikhil and got a confirmation that he will send the courier again on sat to home address since as per policy it will not be able to delivery to office address.

Worst service xpressbees gives to the customer, they need to tracek the delivery person whether he reached the destination or not, they need to track end to end but are lacking to do that.

I suggest got with blue dart for the best service

I had a courier of bajaj finance card. It needs to be delivered few days back only so mr vipul called me in morning around 10. He asked for address i confirmed him time he told after 12 so i told for office address. Than same day i called but he doesn't recieved call & than i received msg stating that office/house was closed whereas my wife at home & i am at office till 9:30. After that i spoked at call center for re delivery which was placed today in morning around 11 clock he called me as today was my off so i told that today i am at home kindly deliver at home. So he told it will be delivered in late evening i told ok my wife will be there you can give me call she will get it collected. Now at 9:30 i realized that no call happen so i confirmed my wife she told it was not delivered. Than i tried to mr vipul his no was showing busy than i tried again 3 times when his no was busy & than after a minute only ring was going on his no but i tried all least 10 to 15 times continuous but he is not picking call & than i tried at call center which automtaic response told that your parcel is returning back i checked status again same house/ office was closed. If they don't want to deliver than at least can tell us i will pick from the place. But this ridiculous behaviour is really very bad. If somebody read this than i will like to tell that person to place himself at my foot what is happening. Even want to say that it was bajaj card so person did verification at my home & even office. But courier boy finding very difficult to deliver same. You can find the contact no which was on top was of vipul.

Xpressbees logistics is a fast growing logistics company who serves all the online fraudulent companies. They delivered an empty box stuffed with card board, when i called the customer care of the supplier his number is unattended. When i called the xpressbees logistics customer care to understand more about the supplier who has appointed this logistics company, the call centre representative was very lethargic and he advises me to file a complaint which clearly states they work hand in hand.

Please be very careful when you receive anything through xpressbees logistics, please open the box ensure you have the right product and then pay.

My parcel has not arrived yet, which was ordered from paytm, it was showing out for delivery and now it is showing customer was unavailable at the time of delivery. How can you say that i'm not available without coming to my address or without contacting me. They should stop their services if they can't deliver the parcels to the customers on time.

It has to be delivered by today by nandkishor dhruw, reachable on [protected]

Awb no[protected]

I had opted for future delivery and the product never ended up reaching me. Every day i get a message saying its out for delivery and at exactly 5:55 pm it says i didn't accept the order and delivery was failed. I ve been waiting from 4 days and there was no proper response in the customer care line too. Really this is the worst service ever. Please do check on this issue. I badly need the product soon. Thankyou

Sir

Regarding the above-mentioned subject i. E. Order no. 20744912 tracking id[protected], in my knowledge, the order has not been delivered yet, there was neither a call nor a message received by me regarding my order being out for delivery.
Hence kindly look into the matter and resolve the issue as soon as possible.

Shashank tiwari
[protected]

I did not receive the consignment AWB no.[protected], although I got a mail from Firstcry.com stating that it was delivered on 26.12.2018. Also the tracking on your website shows that it was delivered on 26.12.2018 at 16.00 hrs. But I have not received the parcel. I sent an email to the customer care but got no response from there. Please look into the matter and deliver the parcel as soon as possible.

Thank you

I have ordered frm shein on 19 dec, and on 24 dec i got message that my product is out for delivery, but still today is 27 dec and i didnot get my order yet. How this company can ne this much fraud! Order status shows that i have neglet to take order refised it, but in actual i never get order! This happens with me for 3 times. It like bad experiance ever frm any delivery compny! Even they dont provide theirr excutive number so its be easy to reach with them n contact them, really fraud ever seen. I am now tierd from your company. No website should have handover you our stuff 👍🏻

My name is sachin, mail id - [protected]@gmail.com

This is regarding the negligence of the atrocious deliVERY SERVICE Xpressbees, that they never deliver the order and lie, create a fraudulent mess and blame it on the customer that customer requested to deliver later, this is about the order NMS[protected]WST Xpressbees AWB - [protected]

Was supposed to be delivered by Sudhir Alkunte on 15th, his number - [protected], other associate number - [protected]

Even after calling they say that the order has not been outposted or they haven't received the delivery instruction, while i have been receiving those each time on my phone, guess they must have been thinking customers are highly ### and fools. I have attached the sms screnshots. what more proofs are needed?

I have already asked netmeds to refund me, and they shamelessly ask me whether i want the order or the refund... RETARD service, they are not delivering the order that is the main fraud case here, hence refund is to be given immediately..!

I want the refund as soon as possible and here on if you send anything with this courier service "xpressbees", i will definitely File a case legally in the form of FIR against netmeds and the courier service as well, for behaving fraudulent and despite of the payment they do not deliver the order, plus they do the mental harassment and fraud assurances and then for falsely blaming it on me, i do have the previous mANY COMPLAINTs which i had made to Netmeds regarding this courier service, i shall provide them all to the legal authorities.

I have odered shoes on clubfactory.. It was showing it has delivered on 8th december, i have registered a compalint on 12th december because i didnt received it.. Without making any phone call how can deliverey boy says it was delivered it was not delivered yet and i have been calling the customer care they are saying we have registered a complaint wait for 72 hours.. I have been calling every for 3 days but no response for my complaint... Cant you do it... Dont know how to do the bussiness... I want my product as soon as possible... I want it...

I have ordered a kurtis of worth 599rs from paytm order id:[protected], it was not delivered but in pharmacy ap it was showing product has been delivered on 20/12/2018. I also paid the money before itself, when i tried to contact them they were not responding.. I have purchased this item to present as a gift to my dear friend on christmas but my plan was flopped because of this paytm. I could have ordered from amazon or flipkart... Feeling regret very much

Try to resolve my issue as early as possible
Thank you sir.

Hello sir... This is nisha r rabha... I was to get my parcel on 23 of december.. And one of your courrier boy rang me up and confirmd my address on 19 which indicate that the parcel reached out at my place before time.. Today its 25 dec.. Still i havenot received my parcel.. And d payment of my parcel is already done.
Kindly take d necessary step as required..

Though am available daily.. Delivery person is going to other address than mentioned on parcel... Whenever i say him address he would say he will come and would never come and i get message that couldnt deliver because am not available and they are returning back... Very dissatisfied service... Please make sure in making the product reach me as soon as possible before sending it return

I have placed order on shein website on 8 december and have promised the delivery in 8 days. Delivery partner is xpressbees. The order is out for delivery on 20 december and none of the staff have delivered the product. I have been calling them but of no use. They just ask me wait for 24 hours. I am highly disappointed with their service. Its been 4 days that the order is out for delivery. Customer service is not good.

Item received to madanapalle hub on 20th december 2018 but i have not received my parcel yet i got a call from the delivery boy while i was in another call i called him back he is saying that i came to that route and you only take the parcel on 21th i gone to the office he is skipping and saying that parcel is inside and not available come on 22nd i went on 22nd but he is saying it is insude come by evening
Like this he is delaying the product

Product is not yet delivered when i used to track they show that consignee not available but the delivery boy has not attenf the delivery at my address n then also they say that consignee not available plz deliver my product as soon as possible what the issue other wise i have to return it because from 23 december m not here so plz deliver it within 2 days its a humble request