XpressBees Logistics Complaints & Reviews

The delivery boy not contracted me on mobile which was given as the address is incomp. Correct address is as below
A-214 pancheel nagar makarwali road ajmer rajasthan kindly deliver on the above address
We couldn't deliver your bright lif.., awb:[protected], as address incomplete/incorrect. For any concerns click here fb. Xbees.in/c/u/mti5mte4mdy0mzix

I was wanting for my delivery from first cry it was supposed to be on 16 aug when i had to give that gift to my nephew but product did not deliver yet its been 19 aug 2018 now.. Its urgent for me.. If you people can deliver that by.. I'll be glad i found you will deliver by today.. Its like birthday today and i want it by today atleast it is important if it won't be the scenario i would not have ask for it again and again.. And by today also i won't get ill make sure i won't order from u again. And i'll say so for my family and friends

Today morning i got this message "arriving early, shopclues order imstar 40... Delivery today by xpressbees...[protected].. Contact [protected].". When i contacted delivery person he told he will be coming within 1/2 an hour. And in evening i received message that "undelivered: hi! Your shopclues order[protected] for imstar 40 w yellow color hot melt glue g.. Was undelivered as our courier agent was unable to contact you. Click here to give feedback http://sclu.es/jP9xx".
I was presented whole day at home in his waiting. And he putted in his report that i was not available at home.
Please take some serious action against that company and his delivery person.
Regards
Kumar gunjan

Hi i have delivered 11th august my corier was not received in mi tracking system corier boy name and phone number mentioned but i call it’s fake i i also call customer service centre he tells fake address no phone call recive till right now i awant my corier phone number [protected] transport number[protected] delivery id[protected]
So please kindly requested palace my order

Hi Team,

I have a delivery on 14 Aug 2018. But after 2 fake delivery attempt there is a message regarding in correct address.
I try to contact delivery person both delivery time but number which mentioned always not reachable.
Also no one call me to take help to find address.

It's so unprofessional. Please arrange this as soon as possible and please share correct numbers in SMS on delivery time.
AWB NO.[protected].
Address:

N.C Parashar
81 panchvati colony
jai devi nagar, garh road
Meerut 250002 ( UP )
[protected]

My courier is delivered and it's with xpressbees since 11th Aug.
I did not receiveed any call from courier boy/company as of now. Even I tried no received in message many times and same was switched off.

Below are the message which is not correct and they are making fool only.

We couldn't deliver your Paytm Mall, AWB:[protected], as you were not available. For any concerns click here fb.xbees.in/C/u/MTIyNzE4NDcwODExMg--

Hello

I've received my item which i ordered few days back which i ordered from smashing commerce, which was delivered by xpress bee's.

The product which i received is not in a good condition. Hence i would like to return it. So i kindly request you to provide me the information regarding return policy.

I will be eagerly waiting for your positive response

Thank you.

Awb no[protected]. The parcel was reverse picked up by xpressbees agent on 5th august and he has provided the receipt no with mentioned awb no. The next day i got a call again from xpressbees another agent asking to come to pickup parcel which i told him that it was already picked yesterday.

I checked the link using the awb no and did not find any details and when contacted the customer service they told that they have cancelled the pickup initiating customer busy. When i told them the whole incident and provided them the receipt number along with the agent mobile number who picked up the parcel. They took complaint saying our chennai office will contact you and it has been 10 days and nobody has called me. I call everyday and same response from their end.

These company has very bad customer service. Please register a complaint against it. These type of companies needs to be sued.

Please call me [protected]

The delivery boy was not coming to the delivery address and he making a call to come and pick up the courier to another place i am asked what is the reason for not giving the delivery address the delivery today in that route the courier service is not available he was tolding but the other courier services are available in that area like ekart etc please

The Xpressbees agent had collected the reverse pickup of Boat Headset on 5th August. He provided a receipt with AWB[protected]. Even the next day another agent called for pickup and i informed him that it was collected by agent on 5th August.

The parcel is not reached the vendor(Image Marketing). I called the customer care and complained thrice and they assured that the parcel collected with that AWB no is yet to be updated in the system by Chennai office and they will call me. They have not called me at all. The agent who collected the parcel was shakir his mobile number is mentioned in the receipt which i provided to customer care and they have also checked with him and he says he has given the parcel to chennai office to ship.

Please call me [protected].

This is regarding product delivery from firstcry through this courier company the person who was supposed to deliver it mr. Manjunath ck simply put an update that i have asked for future delivery which is completely false. What exactly happened is morning when he called me i told him to come in the afternoon then in the afternoon i called him and asked his location he was in the same street where i stay and told he will be there within few minutes. After 1 1/2 hr when tried to call he didn't pick up the call so called at xpressbees customer care number where a girl named khajabi picked up and i was devastated the way she handled the call i had to repeat the same sentence again and again but she behaved like a robot! Then again called the guy then he told he will be there within 1/2 hr but didn't come and didn't pick up the call also. This is to bring in notice that this was not there first time where they did false updation previously also several times it has happened and xpressbees gave it a deaf ear.

Hy i got my courier...last one day...bt its nt expected what i ordered its completely different so i wanna return my courier so send someone to pick up. Dont know how to return.i m nt getting at all. To do return on your sites.so plz help me out ...i m wating my courier is nt at all same what i order its totaly different so i want to return it fast as i will be out of station for few days .thank u

I got a call on thursday (9, aug 2018) stating that courier guy unable to deliver my card today due to rain and will deliver card to office address by friday (10, aug 2018) 10:30. I asked them not to deliver my card to office address, instead to deliver to my current home address. I am yet to receive card, all of a sudden i got message in night that someone is trying to use card for online transaction. This is how you guys (Xpressbees) hire courier people? Courier agents trying to do fraud.

Sir, I have purchased one pest repeller yesterday but it is not working what the said in advertisement. please guide me to return the product. i Have checked by operating it for one night it is not effectively working to control the pest i have simply paid four hundred and eighty rupees to get the product please guide me how to return back the product to your company. Product id is AWB:[protected]...

I am at pain to lodge my complaint that a packet sent from snapdeal, was supposed to be delivered to me today i. E. 9/08/2018 with awb no.[protected], but it was not delivered to me. Instead i received a message this evening which read as '"we couldn't deliver your geekretai... Awb :[protected] as you refused to accept order." this is a total lie. Nobody contacted me at my address and i never refused to receive the packet.
This packet is really important to me and i wish it to be delivered to me tomoroow i. E. On 10/8/2018 between 10.00 a. M. Ti.. 4.00 p. M.

I have ordered from Paytm Mall thing which is delaying everyday and that is given it to you I am having the AWB number I will only give you when you will contact me I want my thing as soon as possible I want it very soon I have much work of it don't delete everyday please my order as soon as possible please try soon to give my order my order is from Gonda please give me as soon as possible.

My order has reached hyderabad (Destination city) on saturday (4th aug). Till now i. E. 9th aug, the order is not delivered which was supposed to be delivered by 7th aug. There is no response for my email by them. I don't know what they are doing by keeping my order for 6 days in the same location. Paytmmall is scrap & their courier network sucks. Same experience for me in 3 out of 4 orders. Will never order from paytmmall.

My parcel was not delivered from last 20 days. Every time i have received a message that your order are out for delivery and at evening without any contact through call or message another message being received that sorry we couldn't delivered your parcel due to your unavailability. Why you are running your courier service with such types of services.

I have ordered some item from paytm and seller sent my parcel through xpress bees logistics vide docket no.[protected].

The delivery person did not come to our address and reported that person was not available while i was present there only entire day and no one had tried to contact.

Further after seeing the message from courier i called delivery boy when he came he (Bablu kumar mobile - [protected]) replied i was having 300 packet so i did not get time for delivery.

Request you to look in to the matter and the fact that wrong message is being communicated by delivery boy for his failure to perform his duty.

This was ordered online few days back.. Today i received a message stating it will be delivered however after sometime again one more message was received stating that cod was not available... What the hell... There was no attempt made to deliver the goods in the first place. How can they just make a statement online. They did not even attempt to make a call and check regarding the product. Worst ever courier.