XpressBees Logistics Complaints & Reviews

Hello... My name is saurav dey (Contact no. : [protected]) and this complaint is regarding a delivery executive of your organization named rajesh patra (Contact no. : [protected])
He had come today (9.9.17) to deliver my package from paytm (Awb number is[protected] i was at work when i received a call from him where he said he was unable to find my home. I instructed him but he couldn't understand... Then i told him to ask nearby people to ask for the address as he was within 15 second away from my home. He replied that it is impossible to search for address like this. Then i had to send my old grandfather out to receive the package... But the too he was nowhere to be found. He kept calling me and spoke rudely and even disconnected the call angrily 2-3 times on my face... Then my grandfather found him after 10-15 minutes and took the package from him.
This kind of behavior is not expected from anyone. I order numerous stuff from e-commerce sights almost everyday and people find my home with ease. Yes, i understand that some people may have problem locating, but that does not mean that he will not take any effort from his side. After the same instruction that i provided him, other people easily locates my home. But this guy refused to move from his position and was counting on my old grandfather to locate him instead... He called me after 5 minutes and said that "why isn't anyone coming? I cannot spend so much time delivering one parcel"
Is this how you train your executives?
He even said that i'll receive the package only if he finds my home.
I don't want this guy to lose his job. But i want xpressbees to atleast see to this matter and train him properly. Also, i would request you that please do not send this guy any further at my doorstep to deliver any future packages. I do not want my family to face this kind of harassment for a mere package.
I am also mailing this complaint to paytm.
Thank you.

I have ordered my product many days before and till now i have not received the product. Other product which i ordered through paytm afterwards came to my adress which was properly delivered by delhivery courier service. I have been waiting long for my product which is prepaid. The product has stuck at guwahati hub and has not yet shipped from there. I hope my problem will get resolved soon

Awb no.:[protected]

I have ordered a product from firstcry. Previously also i have ordered baby stroller and diapers. Every time i place a order there is not only delay in delivery but also false messeges are received stating consignee was not available.
To my surprise i was very much present whole day and my phone was very much active too. Instead attempting a call to customer, as there was a delay xpressbees hyderabad/ lbn staff repeatedly updates the status that customer was not available.

Details of my orders are below

Firstcr.. Order awb:108id[protected]

I know this is a third party which is delivering goods, but i will recommend you as a service to not promote fraud websites such as kemion which are delivering fraudulent goods and is not even a real website, through your service. Check each and every commercial seller's goods carefully before delivering for them otherwise you will also lose customers.

I ordered a lenovo k6 note phone cover, on site of bewakoof.com, however the delivery was by xpressbees, order awb :[protected]. The sum of money to be paid was rs 395/- however the guy who did the delivery took a note of rs 500/- and flew. Please take some action, such fraudulent cases are not feasible. I need a refund of 105 rs by this week. Date of incident : 3rd sept 2017. The guy came around 4 30 pm.

This is to inform you that my coral debit card was dispatched by icici bank. A courier person (Mob. No.[protected]) visited my house yesterday i. E on 1st sept. Unfortunately i was not at home and my mother in law was not having id proof. Today morning i called him requesting to deliver the same. He came to my society at 12.11 noon and asked me to come downstairs with the id proof & collect the same. I ask him to come up & deliver the same. He arrogantly refuse and went away without delivering the card.
Hope you will take strict action against him for his arrogant behaviour and revert me immidiately.

This is regarding awb no.[protected]. As stated per your mail of august 29th, the shipment was not delivered and i had to call the customer care center today morning, that is august 30 again to complain. They insisted the delivery guys had given a call and i was unreachable and my address is incomplete. Please be noted that my cell phone is always in the coverage area and never switched off and i did get many calls from others but not from any of your delivery guys and i do get other deliveries to the same address without delay by other service providers like amazon, flipkart, delhivery etc. It was told to me by the call center person that it will be delivered today and they will see that it is delivered, but i am still waiting for my shipment. The landmark provided by me also is very well known. I do not understand what difficulty they are facing to deliver the shipment. I have called you thrice and mailed you multiple times regarding this. Please look in to the matter asap.

I have ordered combo pack of samsung powerbank, 64gb hp stainless steel pendrive and 128gb memory card.. But i got samsung powerbank and 64gb memory card. You have missed 64gb hp pendrive and instead of 128gb i got 64gb memory card only.. Please take a return as soon as possible... I coudnt contact any service numbers. Please give a importance to this order.

Dear sir,
Myself vikas kumar from pat/kkb branch, employee id xb1552 was working in this company for the last 3 years, but now i have left the job here on 7 august 2017, but my salary in july was holded, please tell me how long i will get my salary
Before leaving work i have been complete working in a notice period for 15 day
Kindly request please realease my salary...

Sir, courier boy is not delivered my order item on my given address. He telling me abuseliy . I given address of my home is in my Ajmer city 6-7 Km middle of city. But he not came for delivering at my home .he telling me that l am not coming.if you taken came my office for ricive it.he doesn't came near my home . Jo Karna hai kar lo, Mai Esha nahi aauga. What can l do sir

Dear x pressures

Heartly sorry to say u that i m not satisfied a little bit with it item which u hv snd me..

I have ordered for mi power bank 25000mah /samsung 2.0 bluetooth with samsung 128 gb memory card. But i have received samsung power bank with earphones and samsung 64 gb memory card which is not working.

So i wnts to return my order.

Kindly advice me to return this products and get me the proper products

Chudasama dharmendra sinh
[protected]

I have order from paytm which is supposed to deliver by 18 of aug 2017, but still i didn't received, from last two day, in the morning i got a message like your order is out for delivery, and at evening i got a message like, order is not delivered because of address is closed, 2nd day got message order is not delivered due to consignee is not available. And the interesting thing is i didn't received any call from there courier boy, then how can they say consignee is not available. I never see such a worst service in my life.

I have ordered blue checks midi which i had seen on facebook and it was this website i thought whatever i'm seeing i'll get tht only they had not given full information abt their product and also there was no description whether it was stitched or not when i got my order than it was pink checks and unsticthed i m very disappointed with this i don't want this product plzz. Whether u give what i had ordered or plzz return my money
Awb no.[protected]
Shipping details shivani bharti

Dear team,
I have order to mi on 12/08/2017 & mi team handover to courier on[protected]
12:38 pm. Courier arrived delhi on[protected]
11:13 am del/sde-delhi ncr arrived at del/sde. But today is on 18/08/2017 and still courier is not arrived. So request you to please check the gap and provide the best services to costumer. A'm also calling your costumer care on 17/08/2017. She also said to arrange the call but not received...

I have submitted a complaint to shop clues customer care as well as to xpressbees customer care but they have provided me a nonsense reply hence raising at this forum..
With reference to order number[protected] i have not received the product. It has never been delivered to my or my address.

There were 2 products shipped by shopclues for which the courier partner was xpressbees. I received one on 3rd august (Tracking #[protected]. I got a call from the xpressbees delivery boy and i collected the same personally from him.

The second product was not delivered and i got a call on 6th aug from xpressbees (Tracking #[protected] asking
Me if it was delivered. I said no its not.

On 7th and 8th august i got sms stating that the shipment is out for delivery but i never got a call for delivery.

On 9th aug i got an sms stating that the shipment has been delivered due to which i sent 2-3 complaints to shopclues via their app and email and i marked the complaint to
Xpressbees as well on 11th august.

The shipment is not delivered. Either xpressbees or shop clues is liable to deliver the product to me or process a refund for the same.

Today I got a message from your expressbees courier service, but still now they didn't deliver the courier. Track number[protected]
I called to your pune office regarding the incomplete information provided by the local mumbai office and told me your card has come from some bank, when I asked him which bank, he told me I don't know it is from some bank. I told him that I am not expecting any card from any bank, as I received the sms then I came to know that it was FD papers from NFL.
When I again contacted on the local number he told me very rudely that you don't require any parcel you denied it, . I told him that you have assumed yourself that it was a card rather it was FD paper. But he refused to listen and rudely said I will not deliver it and he disconnected the phone.
I already telephonically complained to your pune office regarding this, and the complain no provided by them is 6117055.
Dhananjay Singh
[protected]

Dear Sir,
My order No is-[protected]. No once contact me & u hv mentioned coustomer out of station but I am not...
I called u on ur complain no but didn't get response, I need my parcel immediately neither then I will complain against ur company in the court..

Place - New Delhi Your Faithfully
Date[protected] Md. A. Afridi
Contact - [protected] /
[protected]

I got call from +[protected] on 8.17 am,

Discussion was not completed, She disconnected my call again i will called she didn't my call.

I called another number, She picked my call but she done repeated and disconnected my call.

This courier not have maturity, Why i am telling she discussed with another person, he instructed to her for disconnect the call immediately.

Dear sir, i have received a message regarding the shipment.in this message the content is this : xpressbees has held delivery of your bajaj finance limited card operation order awb:[protected] as address incomplete and mobile unreachable, but i don't get any call from the side of courier company. I am very disappointed from your service please contact me as early as possible.
My shipment id is :[protected]

This is to notify the issue regarding the delay in delivery of the shipment AWB[protected]
on[protected] in the morning i recieved a message from xpressbees regarding the delivery of my shipment. i waited for whole day long and in the evening i recived another message that address was incorrect. i didn't even recieved any call from your courier boy. now i have also prepaid for it. now how am i supposed to recieve my shipment . kindly look into this as soon as possible.