XpressBees Logistics Complaints & Reviews

I have order from paytm which is supposed to deliver by 18 of aug 2017, but still i didn't received, from last two day, in the morning i got a message like your order is out for delivery, and at evening i got a message like, order is not delivered because of address is closed, 2nd day got message order is not delivered due to consignee is not available. And the interesting thing is i didn't received any call from there courier boy, then how can they say consignee is not available. I never see such a worst service in my life.

I have ordered blue checks midi which i had seen on facebook and it was this website i thought whatever i'm seeing i'll get tht only they had not given full information abt their product and also there was no description whether it was stitched or not when i got my order than it was pink checks and unsticthed i m very disappointed with this i don't want this product plzz. Whether u give what i had ordered or plzz return my money
Awb no.[protected]
Shipping details shivani bharti

I have submitted a complaint to shop clues customer care as well as to xpressbees customer care but they have provided me a nonsense reply hence raising at this forum..
With reference to order number[protected] i have not received the product. It has never been delivered to my or my address.

There were 2 products shipped by shopclues for which the courier partner was xpressbees. I received one on 3rd august (Tracking #[protected]. I got a call from the xpressbees delivery boy and i collected the same personally from him.

The second product was not delivered and i got a call on 6th aug from xpressbees (Tracking #[protected] asking
Me if it was delivered. I said no its not.

On 7th and 8th august i got sms stating that the shipment is out for delivery but i never got a call for delivery.

On 9th aug i got an sms stating that the shipment has been delivered due to which i sent 2-3 complaints to shopclues via their app and email and i marked the complaint to
Xpressbees as well on 11th august.

The shipment is not delivered. Either xpressbees or shop clues is liable to deliver the product to me or process a refund for the same.

Today I got a message from your expressbees courier service, but still now they didn't deliver the courier. Track number[protected]
I called to your pune office regarding the incomplete information provided by the local mumbai office and told me your card has come from some bank, when I asked him which bank, he told me I don't know it is from some bank. I told him that I am not expecting any card from any bank, as I received the sms then I came to know that it was FD papers from NFL.
When I again contacted on the local number he told me very rudely that you don't require any parcel you denied it, . I told him that you have assumed yourself that it was a card rather it was FD paper. But he refused to listen and rudely said I will not deliver it and he disconnected the phone.
I already telephonically complained to your pune office regarding this, and the complain no provided by them is 6117055.
Dhananjay Singh
[protected]

Dear Sir,
My order No is-[protected]. No once contact me & u hv mentioned coustomer out of station but I am not...
I called u on ur complain no but didn't get response, I need my parcel immediately neither then I will complain against ur company in the court..

Place - New Delhi Your Faithfully
Date[protected] Md. A. Afridi
Contact - [protected] /
[protected]

I got call from +[protected] on 8.17 am,

Discussion was not completed, She disconnected my call again i will called she didn't my call.

I called another number, She picked my call but she done repeated and disconnected my call.

This courier not have maturity, Why i am telling she discussed with another person, he instructed to her for disconnect the call immediately.

Dear sir, i have received a message regarding the shipment.in this message the content is this : xpressbees has held delivery of your bajaj finance limited card operation order awb:[protected] as address incomplete and mobile unreachable, but i don't get any call from the side of courier company. I am very disappointed from your service please contact me as early as possible.
My shipment id is :[protected]

This is to notify the issue regarding the delay in delivery of the shipment AWB[protected]
on[protected] in the morning i recieved a message from xpressbees regarding the delivery of my shipment. i waited for whole day long and in the evening i recived another message that address was incorrect. i didn't even recieved any call from your courier boy. now i have also prepaid for it. now how am i supposed to recieve my shipment . kindly look into this as soon as possible.

Hello,
My name is john. I was supposed to receive an item, which i ordered online from paytm. On tracking the shipment, i found that my item has already arrived my city 7 days back. No action was taken by the agent here in aizawl to deliver my item. Now, the status in their website as well as by my received sms said "future delivery as requested by consingnee" and "delivery delayed as customer's request" for 5 consecutive days... Although i was not contacted even once.
This type of problem is not the first time, and many of my friends and relatives had faced the same problem many times with this courier (Xpressbees). Please look into the matter. If the local agent cannot handle the courier, they should stop this service here. Other couriers can service satisfactorily. With this courier, we are getting our things very late and sometimes they just returned the item back without the consignee's knowledge.
I have contacted their customers care twice through email but i never got any reply please take some action. Thank you.
- john
My awb no is[protected]

Hello team,

I have received a call from your delivery boy of xpressbees courier at 2:14 pm (10/08/2017), i missed the call but i called him back at 2:15 pm (10/08/2017) and his phone was busy at that, so i call him again at 2:16 pm (10/08/2017).

The second time he picked my phone and said that he will deliver the courier by 3:00 pm, i said ok.

I did not receive any call till 3:45, so again i called him and he just disconnected my phone at that time, i tried his phone second-time and said he will deliver the courier by 4:00 pm which was (10/08/2017).

I did not receive my courier yet, what kind of people they have hired, which are just fooling the customer only.

My order is reached5 august 2017 in my place.i had a called your customer care very much but they can not deliver my order...my pin code is 796001.they are answering we will deliver it berfore 8pm this night but they are not deliver...im not satisfied for your service. Im asked your courier address and delivery boy no.they can not give me...how much time do you want for that my order deliver.

Hello, i have got the call from your delivery boy (Week off for my office) about my order id awb:[protected] on[protected]. Till now i did not get my product. And today i've got a message from xpresbees about my order delivery. Up to now i did not get any call from your delivery. If it's repeats again i will give negative feedback. Please deliver it as soon as possible. Thank you

Dear,
Your people are claiming that my parcel has been delivered but i have not received any parcel.
I have checked cctv footage of the time window in which you are claiming that parcel has been delivered.
Its been 4 days that i am calling your cc and writing you mails but still no action is take form your end.
Day before some one called me up and assured me that issue will be resolved in 24hrs after that no one has contacted me.
Pathetic service

Dear xpressbees

One courier was expected to deliver me by today which was very important documents for me. I was available at my home and waiting only for this document.

After tracking the status of my courier, the courier boy written the entry not permitted. (Please see the attachment)

How is it possible?

Is it clearly cheating with end user?

If we can not receive the documents on time then why we used private service. Government services are best. Atleast they are not written false/ incorrect/ wrong reason.

This is your company policy that it you have not complete the delivery then you can write anything which is not thinkable to us.

Note: i will also complaint to rbl for this matter for taking seriously necessary action.

Thanks and best regards
Manish garg

[protected]

I have 2 products from first cry on 25th july. And i got a message from xpressbees that my product will be delivered on 29th july. But nobody has called me or neither come to my house for delivery of the product. I called the customer care and they told me that it will be redeliverd within 48hours. And on 1st august same message came that the product will be delivered but the same problem again came. The worst courier company i have ever seen...

Order awb[protected]
On 27th july i received a message that my order with above mentioned awb no is out for delivery and next day that is on 28th july i received a message that my order has been delivered. But in reality i am yet to receive my order, my order has not been yet delivered at my address. I have already registered a complain by calling up your customer care number but no action has yet been taken. I need my products urgently. Request you to deliver it as soon as possible.

My customer id:39473799
My loan account no:
517dpf[protected] emi 1997
Total rs. 1997
Emi paid 07.07.2017 in cash with panipat branch dealer for july (02.02.2017) for ecs problem.
Cash credit in my statement 6.07.2017
Due shown 02.02.2017 correctly
But, i got message emi eue pending and also my emi card blocked due to cheque bounce on 5th july 2017.
I have paid emi in advance one day. How can block my emi card.
Please unblock my emi card and sent revised statement to me.
Name: shashi kumar

I ordered a phone from Mi.com on 21 July 2017, on 22nd July at nearly 4.45, I received a message from the Xpressbees that my package is out for delivery.
But it didn't deliver any package, or at least should have called me when they arrived, but I didn't receive any call.
After that, they updated their tracking status as shipment could not be delivered, as the house was closed.
I live in a college hostel, open till 10p.m, they didn't even call me if they were here and went away.

My name is joy prakash singh and i had applied for bajaj finance card. Today (21july 2017) xpressbees delivery person call me for delivery but yet package has not been delivered and make false report that address is not complete and mobile is unreachable. Tracking details are awb[protected].
Xpressbees delivery person misbehaving over call.
Please help me..

Hi team,

Your team is doing fake with customers i think,
I ordered a phone with mi.com and it should be deliver on sunday but today is tuesday those comments you have updated is all fake without any call.

I am just doing call to you but you are not
I don’t know what is going on

But i know that i am not getting anything

I have seen e kart amazon deliveries the are all good but your service is very poor.
No phone calls
No phone picked by anyone
Just facing problems only
Fake comments you are doing

One of your agent called me and says that i was thinking that your office address was off that’s why i didn’t come to office and no call by agent to me
.
I was just waited for him
My shipment number is[protected]
And see this what fake comments updated without any call.