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XpressBees Logistics Complaints & Reviews

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Updated: Sep 16, 2025
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XpressBees Logistics reviews & complaints page 174

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D
Deepika.Mazumdar
from Shrigonda, Maharashtra
Sep 7, 2016
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 831005

There are 4 orders. There tracking no. Is,[protected]
[protected]
[protected]
[protected]
Estimated delivery was 28 aug 2016. Still did not recieve any of them. They are not replying to mails. They say govt has seized the products. But they are not giving any proofs. I m too frustrated with them. I have asked the snapdeal people. They say that none of their products are been seized by govt. The same when said to the xpressbees people, they say that they have relevant documents to proof it and they can send those to me if i mail them. I did so, but did not get any reply from their side. I think they have misplaced my orders. I m too worried and tensed. I want my orders by hook or by crook.
Oct 25, 2016
Complaint marked as Resolved 
XpressBees Logistics customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
XpressBees Logistics Customer Care's response
Dear Customer,

Your issue has been sorted you can contact the seller for further assistance.

regards
team xpressbees
Dear Deepika.Mazumdar,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
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    P
    Philip D Sweetlin Moses
    from Mumbai, Maharashtra
    Sep 6, 2016
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600085
    Website: www.xpressbees.com

    In all my firstcry orders, your delivery person always cheats me with change
    If it's 1135 he says 1150
    And as always i never get msg b4 being delivered i don't remember the total bill amount..
    Today my bill amount was ₹1312
    & i paid the below breakups
    1- ₹1000 note
    3- ₹100 notes
    3- ₹2 coins
    1- ₹1 coin
    1- ₹5 coin
    So it's ₹ 1312 but since i didn't add the total amount of al the parcels (Ther wer two parcels)
    He jus straight away told the total to be ₹1315 & demanded extra ₹3 & went...
    After he left i added both the parcels
    ₹182 + ₹1130 it came to ₹1312 which was wat i handed him first!!!
    I was cheated with jus ₹3 but this is not jus once!!! This particular delivery guy in my area always makes me pay ₹2- ₹18 extra for al my orders...
    He has a tactics of not logging the parcel "out for delivery option" & comes without intimation & before we could add for all the parcels he will round off to 10s & 50s (I. E., if it's 118 - he'l say 120 & if it's 128 he'l say 150!)
    This is terrible!!!
    It'l b better if your team informs your delivery guys to carry change at least in ₹10s!
    Oct 27, 2016
    Complaint marked as Resolved 
    XpressBees Logistics customer support has been notified about the posted complaint.
    Verified Support
    Sep 24, 2016
    XpressBees Logistics Customer Care's response
    Dear customer,

    Please share the tracking number so that we can retrieve the information.

    regards
    Team xpressbees
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      M
      mohan kishan
      from Villupuram, Tamil Nadu
      Sep 6, 2016
      Resolved
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      Resolved

      Address: Nellore, Andhra Pradesh, 524001

      Hi sir
      My name is ch. Mohan kishan i booked my product on firstcry previous two times delivery is not given i go for xpressbees office nellore. I received my product this time also receiving messages from two days but delivery boy was not called to me. So today morning i call to xpressbees dealer he is talking un necessary things and he don't know how to talk customers at all please take the action it will come bad talk for xpressbees so take action
      Ch. Mohan kishan
      Ph:[protected]
      Mail: [protected]@gmail.com
      Oct 25, 2016
      Complaint marked as Resolved 
      XpressBees Logistics customer support has been notified about the posted complaint.
      Verified Support
      Sep 24, 2016
      XpressBees Logistics Customer Care's response
      Dear customer,

      the concern person has been disciplined and will not happen again.

      Regards
      team xpressbees
      I ordered running shoes from snapdeal and they have been handover to your courier of express bees and when I tried to track my order it is showing that it is in transit from Delhi and it actually should reached by today can my order can reach me today or not please immediately respond to this mail
      there is no office contact number for xpress bees in Nellore. How can we contact and pick up the parcel when the delivery boys are not deliver the product.

      Krishna kishore
      [protected]
      Nellore
      wher is office in nellore ??????????????????????????????????????

      from last 1 week my product your office no one called me given updates tracking called and not pick call.

      very bad responce.

      revert nellore office address [protected]
      rajesh peta's reply, Jul 18, 2017
      8143902801 wrong phone number
      even rating is not required for this person who is managing this. if he doesnt know how to manage let leave the courier service. very worst experience, he never calls he never contact us, we will get message as out for delivery but we will not get delivery even for a week and and after a week our shipment was returned back with out our concern worst courier office i have ever experienced
      Waste courier.. No one called to me.. Out for delivery from last 3 days.. Still i did't get my parcel
      Weast courtier no delivery and no responce
      Worst service of Xpressbees Logistics
      this is my order id [protected] were is my product.today is delivery date.but product is not delivered
      my order id [protected] were is my product.today is delevery date.but product is not delivered
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        S
        S.R.Narendra
        from Pune, Maharashtra
        Sep 5, 2016
        Resolved
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        Resolved

        Address: 500008

        I have taken bajaj finance card the card must be delivered through xpressbees courier services when I track the details it is showing the following date and time[protected], 9:30 PM The message was as the consignee was not available when i was available full day at home As the time shows 9.30 PM at night Though i was at home Kindly deliver my card As Soon As possible .My order no AWB:[protected]

        terreble/pathetic service.
        Oct 25, 2016
        Complaint marked as Resolved 
        XpressBees Logistics customer support has been notified about the posted complaint.
        Verified Support
        Sep 24, 2016
        XpressBees Logistics Customer Care's response
        Dear Customer,

        This is to confirm that your shipment was delivered to you on[protected] .

        regards
        team xpressbees
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          V
          venkateshsriram
          from Hyderabad, Telangana
          Sep 5, 2016
          Resolved
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          Resolved

          I have not received my bajaj finance card

          Address: 500090
          Website: www.xpressbees.com

          I have taken bajaj finance card the card must be delivered through xpressbees courier services when I track the details it is showing the following date and time[protected]:21 PM The message was as the consignee was not available when i was available full day at home As the time shows 10.21 PM at night Though i was at home Kindly deliver my card As Soon As possible .My order no AWB:[protected]....
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          P
          Prashant_913
          Sep 5, 2016
          Resolved
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          Resolved

          Address: 560066
          Website: www.xpressbees.com

          This 7HW[protected] has not been delivered.
          Why is this taking forever to deliver the product. Why no one is calling and telling me what's wrong. No one ever called and I see the update that the the delivery person tried calling that is a lie.

          Then I called again and I was informed that Firstcry has requested a return, when I called firstcry they said there is no return request from their end.

          so many lies.. can soneone please explain this.
          Oct 28, 2016
          Complaint marked as Resolved 
          XpressBees Logistics customer support has been notified about the posted complaint.
          Verified Support
          Sep 24, 2016
          XpressBees Logistics Customer Care's response
          Dear Customer,

          Your consignment has been returned to the seller due to multiple attempts kindly contact them for further assistance.

          Regards
          Team Xpressbees
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            A
            Amitraj Km
            from Mumbai, Maharashtra
            Sep 1, 2016
            Resolved
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            Address: 600041

            I had ordered goods from firstcry and i have not yet received it. For the last two days, i am getting an message to my mobile that courier could not be delivered but i never got a call when they came for delivery. Also i am not able to reach the call center. Pls address it. My contact number [protected]. Courier number Firstcry order AWB:101H[protected].
            Oct 29, 2016
            Complaint marked as Resolved 
            XpressBees Logistics customer support has been notified about the posted complaint.
            Verified Support
            Sep 24, 2016
            XpressBees Logistics Customer Care's response
            Dear Customer,

            This is to confirm that the awb number - 101H[protected] was delivered to you on 02.09.2016

            Regards
            Bhushan
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              A
              Adi Jas
              from Kolkata, West Bengal
              Aug 27, 2016
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700004
              Website: www.thetrendzvenue.com

              [protected] This is my tracking id against my order which was placed on 22nd September... According to my tracking id it shows that my parcel has been reached to Kolkata on 24th September 16..But I Haven't received my parcel till now...This is really embrassing as the parcel was very urgent for me...Due to this delay I am facing some unwanted problems... pls deliver my parcel as soon as possible...ty...
              Oct 1, 2016
              Complaint marked as Resolved 
              XpressBees Logistics customer support has been notified about the posted complaint.
              Verified Support
              Aug 30, 2016
              XpressBees Logistics Customer Care's response
              Dear Customer,

              We wish to confirm that the said consignment[protected] was successfully delivered to you on the 29.08.2016.

              Regards
              team xpressbees.
              [protected] it is my awb no against the booking of my parcel from snapdeal.it has dispatched 24 Aug 2016 and reached 27 Aug 2016 in Ranchi jharkhand.In tracking details it is showing in transit from atleast today.what the reason for this late and why doesn't mentioned in tracking status.
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                nikhel fernandes
                from Panaji, Goa
                Aug 23, 2016
                Resolved
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                Resolved

                Address: 403507

                I have not received this package. I didn't not get any calls before the delivery. I would like to suggest that please call me before delivering the package. And stop assuming. I want this package as soon as possible. And please deliver this before 5pm. As i am working it will be easier to collect. Please make sure that next time you give us the contact number of the courier so that we can contact that person.
                Sep 30, 2016
                Complaint marked as Resolved 
                XpressBees Logistics customer support has been notified about the posted complaint.
                Verified Support
                Aug 30, 2016
                XpressBees Logistics Customer Care's response
                Dear Customer,

                Please share your registered contact number or the consignment number in order to retrieve the order details.

                regards
                Team xpressbees
                The courier should be not at approximate door number (or)not at correct door number they will come at some area to delivery a product and not behave properly
                Please update my courier details of AWB NUMBER[protected] and send message to [protected]@gmail.com/[protected].
                Please
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                  V
                  Valluru Rama Chandrudu
                  from Visakhapatnam, Andhra Pradesh
                  Aug 20, 2016
                  Resolved
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                  Resolved

                  Address: Nellore, Andhra Pradesh, 524002
                  Website: www.expressbees.com

                  My item ordered through snap deal is lripl remote for dish tv dth. My awb/tracking number is[protected]. My consignment is with an executive of snap deal, mr. Mallikarjun, mobile no.[protected] @ nellore of andhra pradesh. I called him many times but not responding my call. I gave him sms message also with a request to call me back my mobile no.[protected]. Please cask him to call me back immediately and see that my consignment is hand over me any place @ nellore. Valluru rama chandrudu.
                  Oct 29, 2016
                  Complaint marked as Resolved 
                  XpressBees Logistics customer support has been notified about the posted complaint.
                  Aug 20, 2016
                  Updated by Valluru Rama Chandrudu
                  My Item Ordered through Snap Deal is Lripl Remote for Dish tv DTH.My AWB/Tracking number is[protected].My consignment is with an executive of Snap deal, Mr.Mallikarjun, Mobile No.[protected] @ Nellore of Andhra Pradesh.I called him many times but not responding my call. I gave him SMS Message also with a request to call me back my Mobile No.[protected].Please cask him to call me back immediately and see that my consignment is hand over me any place @ Nellore. Valluru Rama Chandrudu.
                  Verified Support
                  Aug 30, 2016
                  XpressBees Logistics Customer Care's response
                  Dear Customer,

                  We wish to confirm that the said consignment[protected] has been successfully delivered to you.

                  regards
                  team xpressbees
                  Verified Support
                  Sep 24, 2016
                  XpressBees Logistics Customer Care's response
                  Dear Customer,

                  We wish to confirm that the said consignment[protected] has been successfully delivered to you.

                  regards
                  team xpressbees
                  Dear Valluru Rama Chandrudu,

                  Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                  Regards,
                  Team Snapdeal
                  Dear Valluru Rama Chandrudu,

                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                  Regards,
                  Team Snapdeal
                  I am purchase mobile from shopclues.com they send on 13/08/2016 but from 17/08/2016 courier company hold my shipment at delhi and till date not received at ludhiana. shipment ID[protected] Pls. solve it

                  Xpressbees Logistics — Product not received but delivered is complete

                  Worst service i am not received any product how to place the product is delivery tell u worst u cheating me

                  please action in courier service.. at least one day is going out but no one not respond worst service

                  tracking number
                  [protected]

                  my number
                  [protected]
                  simply cheating the peoples
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                    I
                    It'smeamy
                    from Lucknow, Uttar Pradesh
                    Aug 20, 2016
                    Resolved
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                    Resolved

                    Address: Lucknow, Uttar Pradesh, 226021
                    Website: Www.expressbees.com

                    Probably worst courier service till date... I ordered 5 items from snap deal two were handed over to expresses not yet received no actions taken false information given no track records no concerned persons number... Rest products i received in 3 days but now more than 10 days call customer care had a word but no response highly dissatisfied this courier company can even effect the sale and hamper the loyality of customers for snap deal if no proper action taken
                    Sep 30, 2016
                    Complaint marked as Resolved 
                    XpressBees Logistics customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 30, 2016
                    XpressBees Logistics Customer Care's response
                    Dear Customer,

                    Please share your registered contact number or the awb number to retrieve the information.

                    regards
                    team xpressbees
                    Dear It'smeamy,

                    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                    Regards,
                    Team Snapdeal
                    Dear It'smeamy,

                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                    Regards,

                    Team Snapdeal
                    Deliver boy used abuse language to the me as I was not available as he called me in the evening 8 o'clock please review the person they are not calling me at right time .they should confirm in morning not in late night and abusing us
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                      A
                      akash trivedi
                      from Ahmedabad, Gujarat
                      Aug 19, 2016
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 382480

                      As no one came to deliver today my order but i got a message on evening that ur delivery was unsussesful so what it means that i coudnt understand i[censored] will deliver my order tomorrow early in the morning then i will accept otherwise leave it back to snapdeal. Because this type of behavior from ur employee is how much tolerable beause he is making a false report so please do need ful
                      Oct 2, 2016
                      Complaint marked as Resolved 
                      XpressBees Logistics customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 30, 2016
                      XpressBees Logistics Customer Care's response
                      dear customer,

                      please share your awb number or the registered contact number to retrieve the details on our system.

                      regards
                      bhushan
                      Dear akash trivedi,

                      Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                      Regards,
                      Team Snapdeal
                      Dear akash trivedi,

                      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                      Regards,
                      Team Snapdeal
                      I am purchase mobile from shopclues.com they send on 13/08/2016 but from 17/08/2016 courier company hold my shipment at delhi and till date not received at ludhiana. shipment ID[protected] Pls. solve it
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                        Prakash Venkataraman
                        from Delhi, Delhi
                        Aug 18, 2016
                        Resolved
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                        Resolved

                        Address: Nilgiris, Tamil Nadu, 643001
                        Website: www.Xpress Bees.com

                        Dear Sir,
                        I ordered shuttle cork from shopclues. The ID is[protected]. They did not deliver it but they have said i did not have Rs.177 with me. Please kindly see to this because any man will surely have the amount mentioned. Please take steps because the sales man steals the items and sells it in the market with higher price. I want the item to be shipped immediately
                        Capt. Prakash Venkataraman
                        Oct 1, 2016
                        Complaint marked as Resolved 
                        XpressBees Logistics customer support has been notified about the posted complaint.
                        Aug 18, 2016
                        Updated by Prakash Venkataraman
                        Dear Sir,
                        I ordered shuttle cork from shopclues. The ID is[protected]. They did not deliver it but they have said i did not have Rs.177 with me. Please kindly see to this because any man will surely have the amount mentioned. Please take steps because the sales man steals the items and sells it in the market with higher price. I want the item to be shipped immediately
                        Capt. Prakash Venkataraman
                        Verified Support
                        Aug 30, 2016
                        XpressBees Logistics Customer Care's response
                        dear customer,

                        We wish to confirm that the said consignment was successfully delivered to you besides, we have also discussed your concern with the operations to have this checked if found correct corrective measures would be taken.

                        regards
                        team xpressbees
                        An order to snapdeal
                        They send it through xpressbees
                        Docket arrived to my city
                        Then a message received about future delivery
                        I don't request such
                        Courier boy don't even call me yet
                        Why this false report ...
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                          M
                          Malini Raijo
                          from Puducherry, Puducherry
                          Aug 17, 2016
                          Resolved
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                          Resolved

                          Address: 688556
                          Website: First cry

                          Hi,
                          I have confirmed from my end that I have not received my order from first cry shipped via XpressBees yet. The order Id, shipment id are as seen in the screenshot attached herewith.

                          Its a mistake from your end that you didn't place a call to the customer before the delivery. When I tracked the order the status is shown as delivered. Apart from that I am not aware of any delivery attempt. I didn't receive any intimation after getting the message that the order is out for delivery via Xpressbees.

                          Please deliver my item asap.

                          Thanks
                          Malini/Christy
                          +1 photos
                          Oct 3, 2016
                          Complaint marked as Resolved 
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 30, 2016
                          XpressBees Logistics Customer Care's response
                          Dear Customer,

                          We wish to confirm that the said shipment 7HI[protected] was successfully delivered to you.

                          regards
                          bhushan
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                            S
                            Shibs
                            from Chennai, Tamil Nadu
                            Aug 16, 2016
                            Resolved
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                            Resolved

                            Address: 600087

                            Please Refer Attached photograph
                            in the absence of the person who ordered the good, An amount for 2200 Rs collected by delivery person, for actual 2009 Rs is the bill amount for order no [protected]. From jabong.com a successful online shopping relies on trust and accurate delivery
                            Kindly request the concerned delivery person to be honest upon collecting up the cash on delivery ..
                            Your future correspondence regarding the issue can be communicated on email id [protected]@gmail.com
                            Contact no [protected]
                            +1 photos
                            Oct 3, 2016
                            Complaint marked as Resolved 
                            XpressBees Logistics customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 30, 2016
                            XpressBees Logistics Customer Care's response
                            dear customer,

                            thank you to highlight this issue to us, its highlighted to the operations for preventive and corrective measures in future.

                            Regards
                            bhushan
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                              M
                              Mihir Parekh
                              from Surat, Gujarat
                              Aug 16, 2016
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 390019
                              Website: www.consumercomplaints.in/new_complaint

                              This is your customer from last 1 month. i am not satisfied with your service and the product which was delivered at me on 14th August 2016. I was ordered 3 shirts, but there were totally different shirts in your parcel. I am not accepting this product in this much cost. Kindly note my complaint and please bring the parcel which was delivered at me and kindly refund me.
                              Oct 4, 2016
                              Complaint marked as Resolved 
                              XpressBees Logistics customer support has been notified about the posted complaint.
                              Aug 16, 2016
                              Updated by Mihir Parekh
                              Kindly bring back the parcel which was delivered to me, and refund me as fast as.
                              Verified Support
                              Aug 30, 2016
                              XpressBees Logistics Customer Care's response
                              dear customer,

                              For replacements/refund we suggest you to contact the seller.

                              regards
                              team xpressbees
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                                G
                                Ganesh Koche
                                from Gurgaon, Haryana
                                Aug 13, 2016
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 412101
                                Website: www.expressbees.com

                                Hi team,

                                My product fro. Industry buying shipped on 11 aug via shipment[protected] and[protected] but no details refectling under xpressbees.com.
                                This is not acceptable as am not able to track my order.
                                It is more than 2 weeks now my order is delayed.
                                Awaiting response.

                                Please help as its now more than2 weeks am waiting for my order.

                                Regards,
                                Ganesh
                                Oct 3, 2016
                                Complaint marked as Resolved 
                                XpressBees Logistics customer support has been notified about the posted complaint.
                                Aug 16, 2016
                                Updated by Ganesh Koche
                                It is now more than 3 days I have not received any response to my query.
                                Verified Support
                                Aug 30, 2016
                                XpressBees Logistics Customer Care's response
                                dear customer,

                                this is to confirm that both the shipments were successfully delivered on the 23.08.2016.

                                Regards
                                Team xpressbees
                                Please deliver the courier in time dnt delay the courier
                                tracking no-Dear Vivesh Vatsal, we have shipped a replacement unit to your registered address via XpressBees tracking number[protected].

                                Check ticket status via http://support.boat-lifestyle.com/ticket/382338

                                You can track the status of your package via http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

                                Our New Customer service number is 91-[protected]

                                I am not able to track my courier.
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                                  R
                                  rajmark
                                  from Chennai, Tamil Nadu
                                  Aug 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: 600004

                                  Product name : led usb 6 light
                                  Hi,
                                  Order company name : shopclues
                                  Order no.96387618
                                  Courier name : expressbees
                                  Tracking no.[protected]

                                  Courier status is delivered successfully but still not received my courier. I ckeck my side nobody sign & received, in case courier delivered pls. Send the acknowledgment to mail id.

                                  Mail id: [protected]@gmail.com

                                  Thanks,
                                  Rajkumar
                                  Oct 3, 2016
                                  Complaint marked as Resolved 
                                  XpressBees Logistics customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 30, 2016
                                  XpressBees Logistics Customer Care's response
                                  Dear Customer,

                                  We wish to confirm that the said consignment has been successfully delivered to you.

                                  Regards
                                  bhushan
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                                    N
                                    Nara Darisa
                                    from Hyderabad, Telangana
                                    Aug 11, 2016
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500081
                                    Website: www.snapdeal.com

                                    Hi,

                                    This is nara and my cont. No. Is [protected].

                                    I order a product in snap deal. That would be deliver tenth or eleventh august. Actually product have been with you guys since 3 days. What is hell happening with you guys to deliver the product.

                                    Please do your duty and deliver the items in time.

                                    Awb no:[protected]
                                    Item name:united colors of benetton tan lifestyle casual shoes
                                    +1 photos
                                    Sep 30, 2016
                                    Complaint marked as Resolved 
                                    XpressBees Logistics customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 30, 2016
                                    XpressBees Logistics Customer Care's response
                                    Dear Customer,

                                    We wish to confirm that the above shipment has been delivered to you.

                                    Regards
                                    team xpressbees
                                    I think this is worst courier service ever than dnt have a proper communication system.. not have any call facility and have havnt deliver my packet yet.. disappointed from them...
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                                      C
                                      Chaitanya Badri
                                      from Idukki, Kerala
                                      Aug 10, 2016
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                                      Address: 521151
                                      Website: Xpressbees

                                      Cod[protected]
                                      Branded denim of 2 premium denim shirts
                                      Sku code 2den shirts 2 l
                                      Oder no o i d 310900
                                      I want xl change
                                      L size not comfortable please change xl
                                      +2 photos
                                      Aug 10, 2016
                                      Updated by Chaitanya Badri
                                      L size Please change XL
                                      Aug 10, 2016
                                      Updated by Chaitanya Badri
                                      Mobile number [protected]
                                      Aug 10, 2016
                                      Updated by Chaitanya Badri
                                      SKU code 2 den shirts 2 L Change XL
                                      I want to return my product because this is not fit and comfortable .
                                      Return code 302029, 43855
                                      Order num 49064916_1
                                      Sku 20200721_085211
                                      Mob no [protected]
                                      Priti Parashar
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