XpressBees Logistics Complaints & Reviews

Hi,

My shipment id[protected] was firstly very delayed. Even as i was tracking continuously and anxiously i saw "customer requested for future delivery" on the tracking page, with myself never even being contacted. Upon contacting xpressbees customer care i was assured of delivery on time, but after a couple of days the order itself got cancelled. I even offered to customer care agent to pickup the order myself but customer care guy did not tell me the location of (Area 51) xpressbees hub in goa
Xpressbees falsely communicated to etailer that customer is not ready to accept/ is delaying receiving the product. Order got cancelled for no fault of mine. The very nice deal i got from paytm also vanished as i had to reorder.
Mind you xpressbees are one hell of a lying and fraud company.

I had a product ordered from snapdeal via gold scheme with tracking id[protected]. My product was scheduled to be received by 7th oct. I had my product delivered to bangalore courier office by 06th oct mrng 2.46 am and still i haven't got any information regarding it. We order products on one day delivery scheme only for the emergency purposes. We haven't got any update on whom we should contact. How can a courier service have a hub at bangalore with no contact details for the same? When will i get my product finally?

I placed an order from jabong.com. order # [protected] placed on 02 october 2016. they shipped order using xpressbees courier via awb number:[protected]. shipment reached in ahmedabad on 06thoctober, at 08:30 am. it could have been delivered on same day by evening. but they didn't deliver. i got a message on my mobile that the address given is incomplete, so te package can't be deivered. i verified the address ad it is complete. jabong is using such a bad courier that doesn't have even a contact number. i want urgent delivery of my order by 8th october evening. what should i do?

Awb shipment no[protected], order no : r[protected] - 1 and
Awb shipment no[protected], order no : r[protected] - 2

2 items dated[protected] to be received on[protected] and[protected] respectively.

Delivery guy has collected money again for the 1st product from my family member who collected the product. But it which was already prepaid.
And for the second product, delivery guy has not reached the destination at all just because i could not be available on phone. I called him back after 10 minutes and informed him to deliver the product and to call back if needed. I also sent an sms back. But he never came and he has updated the status as consignee refused to accept. How can i refuse when i called back and was available at home all the day waiting for the courier. Please take the necessary action to return my money of the 1st product and to deliver the 2nd product to me immediately.

I am very much angry and disappointed by the courier services. Please solve both the issues as soon as possible.

You are not doing anything for free. Then how can you be so irresponsible? Why do you have to keep these kind of irresponsible delivery guys? Tried searching for the bangalore office address. Nowhere the address is mentioned. Looks you are doing these purposely and so not mentioning the addresses.

There are so many complaints on this company, even then problems are created repeatedly. Seems this company is shameless.

Hi,

I want to lodge a complaint regarding this order 99342372 with tracking number:[protected].
This order was out for delivery today ie 3rd october 2016.

The person who delivered did not deliver it to the address mentioned, instead he called from a different place and asked us to receive the delivery. The person refused to deliver to the mentioned address and asked us to cum to a different place.
The way they handled the calls were very bad and both the courier person and the driver were not polite to us.

Im unaware of the name but i can share the phone number :[protected].

Please take necessary actions on these two.

If they are new to the place its fine, but when are directing them to address they must listen they cant order us to cum to different place to collect the parcel. Anyway the product is delivered but the way they handled is very bad.

Regards,
Monisha

I had ordered a product from PayTm and it was to be delivered to me on 2nd Oct which is a Sunday I was very much available at home however I got a msg saying the residence was closed hence the delivery will be done the next. Ridiculous if they need off on Sunday they need to speak to their managers rather they falsely updated their system without come near home to complete the target.

I am booked the product by shop clue with ur courier, my tracking number is[protected], my product delivery date is 30th september, but still i did not get my product, i am tried to know about the delivery with customer care, they are always saying wait for 24 to 48 hrs, and they are also said just shipped from banglore, and we don't know where is this, i am very unhappy with their answer. And if my product not delivered as soon as possible, i will suggest to my friends, do not send any couriers by xpress bees.

Hi, i didn't ordered any product and i received a product from your courier service and they don't know who is sending the same product all the numbers given by them is not working and they are not ready to return the product also, my husband paid rs 688/- as cash on delivery, because he don't know that i didn't ordered the product.

So please let me know where and how i return the product and get my money back.
Customer care executives are not able to give me their managers number and as well as any concern persons number.

I am concern about my personal details are sharing i wanted to know how.

Please contact me on [protected]@gmail.com

Iam ordered a branded 5 tailored-fit cotton casual shirts pack of 5 (sku code : 5plainsolidsss.. my order number is. awb:[protected]. my order is reached in 27/09/16..
I was ordered 5 shirts, but there were totally 2 different shirts in your parcel. i got a dirty product. i am not accepting this product in this much cost. kindly note my complaint and please bring the parcel which was delivered at me and kindly refund me...

Dear Sir,

Till yet my snapdeal return order not received. Your tracking website no status show about this order. I request you to please return my parcel as early as possible.

AWB Number :[protected]

Snapdeal Manifest ID : - SM71952520

My Registered mobile number is : [protected]

Tracking ID is :[protected]

For more information please see attached manifest copy.

I have ordered a product via shopclues.com with order no 97659730, xpressbees courier has not delivered it but they have updated in their system as delivered and shopclues also saying it is delivered on 29th august, it is been so many days and i have spent lot of money on phone calls, i have spent nearly 150 rupee on talking to customer care people, the value of the product is 500 rupee, can anyone help me here to file a case against shopclues and xpressbees

Hi Ordered Some Products from Shopclues... The product has come to bangalore for the next day but still i haven't received the product yet I Have Cleared Mention The Address And My Phone no also at least they can reach me on my no its says Misrouted For Two Time... Y your employees Are educated enough see the Address Pincode no Also... There Are Lots Of Fraud Happening I Request ICCF To Take Action Against This Issue... Or Else Company Will Go For TAsk I am Telling You...

My debit card was sent by shipment-AWB[protected] on 17 sep by icici bank.i rec'd message from you on 19 sep that it is out for delivery--again i got message on 20 sep morning that it is out for delivery-i waited full day on 20 sep and when on 21 sep at noon i was in the market i rec'd a call on my mobile by your delivery man who went back.Then again on 22 sep morning i recd message that it is out for delivery and hence i waited at my residence since then till 23 sep morning but no call on mobile or delivery was matured.I checked status on site which shows in the morning of 23 sep as ROT.---i wrote to company enquiry site for shipment two times on 22 sep and two times on 23 sep 16 but no response or delivery till now.--my mobile no was with company and my address and location of flat was with delivery man(since 21 sep noon at least) but no response is there----
manoj kumar srivastava
mo-[protected]
[protected]@gmail.com
301 saikrupa gardens, mahadevapura bangalore-48

Sir,
This is my very pity condition about the product that i have ordered unfortunately from snap deal. i have ordered (order id: [protected]) dk derby kohinoor brown canvas shoes on 06.09.2016. its been 17 days i dont know where is my product. i already paid the amount and the same was confirmed on the same day. i have already got message that my product was dispatched through express bee on the next day. i called so may times customer care of express bee but no response. this is the worst service in the world i have ever seen. i think we may reward it the most worst courier service in india. i have been lodging complaints continuously but no response. i request your kind authority to compensate me from the concerned for this worst service offered to me. i promise you i never let any of my friends and colleagues would opt for this service.
With regards,
Praveen kumar vollala
Cell"[protected]
Praveen. [protected]@gmail.com

To
The managing director
Expressbees courier
Sir
I want to submit that your company courier service is pathetic in muzaffarpur city bihar. I order for purchase of goods online which is supposed to be delivered to my office situated in heart of city. But most of the time the delivery boy makes me call to collect it from other location and express his inability. On refusing such collection from personnely coming to other location i receive msg the delivery of firtcry order awb2ij[protected] will be reattempted. The delivery boy does it intentionally to avoid delivering at my address for unknown reason. Kindly take strict action at your end. Any communication with me may be made on my i'd someshwar. [protected]@gmail.com. Being a reputed firm i hope for early action
With regards
Someshwar
O/o assistant commissioner of central excise &service tax division
Muzaffarpur imlichattii
[protected]

Dear sir,
This is fifth time an employee of expressbees has scanned the package by himself and give it a future delivery time and order get back RTO without contacting me or calling me or come to give my order, my delivery address is in reach of express Bess for sure bcoz its the express bees branch office as my work address
There are the messages witch came to me without even a no. To contact by KISHAN,
Xpressbees has held Delivery of your PayTM order AWB:[protected], As you requested for future delivery, Will Reattempt in the next 24-48Hrs.

Hi lakhan Gujjar, your Paytm Order:[protected] is Out for Delivery with tracking ID[protected] By Kishan[protected]
Please help sir I have many important things witch I need on time to time
Thank you

Date of Shipment : 13-Sep-2016
Shipment id :[protected]

I Should have been delivered by 15-Sep-2016.
But due to some reasons, i thought they have not delivered, but when i called on 16-sep they told its already reached to nearest place so surely it will get deliver by 16.

I waited till 7 PM they did not deliver on 17-sep sat same i called them they said same answers, still not delivered

On 18-sep Sunday i didnt call to them but on monday 19-sep i called in the morning i told them to escalate the issue, they said we are escalating the issue and the courier will be delivered today for sure.
:( Still they didnt delivered again in evening i called them and i got the same answers...
they said it will be delivered by 20-sep.

I want to know how many days you guys take to deliver a courier thatu its from ICICI bank which i top most priority.

Due to this literally i lost Rs.500000 .who will pay ICICI or Xpressbees.

Please find attached screenshot whic i have taken on 19-Sep-2016 7:40PM

I was ordered a product from Snapdeal. They show me my products tracking details. Today 17/09/2016 i got message from xpressbees, your product is out for delivery. But still i didn't get my delivery.
Please delivered my product as early as possible. I want urgent delivery.
Please help me xpressbees.
Shipment ID-[protected]

- Pune, Maharashtra, India

Sir,
Iam G.C.V.B.RAO from PITHAPURAM(Near kakinada east godavari)..i have booked an item through shopclues on 27th aug 2016. They have handed over the product to your EXPRESSBEES courier on 01st sept 2016. the status is showing on 01st sept that the product is in BARODA..till now i dint receive the product and the status too not changing..AWB numb..[protected].
I have called customer care so many times but no proper response.. they are saying wait upto 2 days always..i have booked so many items through so many shopping sites and got the product intime..but first time i have booked through shopclues and facing a major problem with your courier..you are cheating the customers and playing with our patience..
Iam seeing your representatives laziness and irresponsibility in delivering the product.no proper response also..WHY DO YOU CONTINUE WITH THIS KIND OF REPRESENTATIVES? OR WHY DO U RUN THIS KIND OF IRRESPONSIBLE COURIER SERVICE? U are cheating the customers. Its not correct and i request you to deliver my product soon...Ihave thought ur courier service will be good but it is so bad and a dirty service..Hope u will solve my problem..TRY TO SERVE BETTER ..

I have not received the product even after 15 days against the promised 6 days. I had purchased the product on 28th Aug 2016 and was supposed to receive it by 3rd Sep 2016. As per tracking details on xpressbees.com(http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protec...⇄ the item did reach Bangalore on 3rd Sep but never delivered since. Instead its been moving from one hub to another within Bangalore. As per tracking details the item was taken out for delivery twice, but the first time there was no attempt or communications at all. For the second time which was yesterday, i did get a call([protected]) where the delivery guy confirmed that he will be coming in 30 mins but never showed up. I did try calling him many times to which he never bothered to answer. When I checked the tracking details in the evening it said "Future Delivery : Requested by Consignee". This is really bad ! These guys are putting blame on the customers for their inefficiency ! They simply don't value others time.

Please take a look into it. The item was really urgent to me. Below are the details of the purchase and i am also attaching the screenshot or the tracker.

Purchased Website: snapdeal.com
Courier Service: xpressbees.com
Order# [protected]
TrackingID#[protected]