XpressBees Logistics Complaints & Reviews

I have not received the product even after 15 days against the promised 6 days. I had purchased the product on 28th Aug 2016 and was supposed to receive it by 3rd Sep 2016. As per tracking details on xpressbees.com(http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protec...⇄ the item did reach Bangalore on 3rd Sep but never delivered since. Instead its been moving from one hub to another within Bangalore. As per tracking details the item was taken out for delivery twice, but the first time there was no attempt or communications at all. For the second time which was yesterday, i did get a call([protected]) where the delivery guy confirmed that he will be coming in 30 mins but never showed up. I did try calling him many times to which he never bothered to answer. When I checked the tracking details in the evening it said "Future Delivery : Requested by Consignee". This is really bad ! These guys are putting blame on the customers for their inefficiency ! They simply don't value others time.

Please take a look into it. The item was really urgent to me. Below are the details of the purchase and i am also attaching the screenshot or the tracker.

Purchased Website: snapdeal.com
Courier Service: xpressbees.com
Order# [protected]
TrackingID#[protected]

Hi am suraj tamgave i have ordered xiomi note 3 on date 07/09/2016 with extra delivering charges of 99 to get delivery on 09/09/2016
But today is 10/09/2016 and still the product can not be delivered.
I want perfect reason why the delivery is delayed and now i want extra delivery charging amount 99 rupees.
My product suborder id - [protected]

And ur awb no is[protected]

I have booked 2 nos mobile at 1/09/16 still not delivered and last delivery is 09/09/16 and i already send a mail and call but nobody reply properly at call and no reply mails. I have planned gifting my wife birthday at 09/09/16 date is over so I want complaint to xpressbees courier service and provide penalty payments.
Thanks and regards,
Vishnudas
[protected].

I am received one by one sms regarding non availability of consignee. It is not true no one has bothered to contact me. I have given my office address where I available since 9.30 AM to 5.30.PM. My office will closed every Saturday and Sunday. This information has already given by me. My name is Jiwan Ram, Room No.140, Tis Hazari Court Building, Delhi.
I had given order for two Unisex Hot Shaper vide order No.97973184 and a another order 97972743 for Neoprene Hot Waist-shaper Belt/Band Body as per sms is returned by courier as it could not delivered. I have made prepayment to above said shipment. .

Hi,

I would like to raise a complaint regarding my delivery of order [protected] placed with Paytm. AWB[protected].

For the past two days I have been receiving a message stating that my consignment is out for delivery. For the past two days I have made sure there is someone at home to pick the delivery by postponing all our other commitments. Ultimately towards the end of the day when I track the package I have a message saying I have requested for future delivery. I would like to clarify that I have NOT REQUESTED FOR FUTURE DELIVERY and this is repeated twice in the past two days.

I would like my package to be delivered to me by today else I would approach the consumer court.

Please also penalize whoever the delivery person was supposed to be (my message says it is someone called Chandrasekhar). Take required action against him if he is found at fault.

Hope to receive a satisfactory response.

There are 4 orders. There tracking no. Is,[protected]
[protected]
[protected]
[protected]
Estimated delivery was 28 aug 2016. Still did not recieve any of them. They are not replying to mails. They say govt has seized the products. But they are not giving any proofs. I m too frustrated with them. I have asked the snapdeal people. They say that none of their products are been seized by govt. The same when said to the xpressbees people, they say that they have relevant documents to proof it and they can send those to me if i mail them. I did so, but did not get any reply from their side. I think they have misplaced my orders. I m too worried and tensed. I want my orders by hook or by crook.

In all my firstcry orders, your delivery person always cheats me with change
If it's 1135 he says 1150
And as always i never get msg b4 being delivered i don't remember the total bill amount..
Today my bill amount was ₹1312
& i paid the below breakups
1- ₹1000 note
3- ₹100 notes
3- ₹2 coins
1- ₹1 coin
1- ₹5 coin
So it's ₹ 1312 but since i didn't add the total amount of al the parcels (Ther wer two parcels)
He jus straight away told the total to be ₹1315 & demanded extra ₹3 & went...
After he left i added both the parcels
₹182 + ₹1130 it came to ₹1312 which was wat i handed him first!!!
I was cheated with jus ₹3 but this is not jus once!!! This particular delivery guy in my area always makes me pay ₹2- ₹18 extra for al my orders...
He has a tactics of not logging the parcel "out for delivery option" & comes without intimation & before we could add for all the parcels he will round off to 10s & 50s (I. E., if it's 118 - he'l say 120 & if it's 128 he'l say 150!)
This is terrible!!!
It'l b better if your team informs your delivery guys to carry change at least in ₹10s!

Hi sir
My name is ch. Mohan kishan i booked my product on firstcry previous two times delivery is not given i go for xpressbees office nellore. I received my product this time also receiving messages from two days but delivery boy was not called to me. So today morning i call to xpressbees dealer he is talking un necessary things and he don't know how to talk customers at all please take the action it will come bad talk for xpressbees so take action
Ch. Mohan kishan
Ph:[protected]
Mail: [protected]@gmail.com

I have taken bajaj finance card the card must be delivered through xpressbees courier services when I track the details it is showing the following date and time[protected], 9:30 PM The message was as the consignee was not available when i was available full day at home As the time shows 9.30 PM at night Though i was at home Kindly deliver my card As Soon As possible .My order no AWB:[protected]

terreble/pathetic service.

This 7HW[protected] has not been delivered.
Why is this taking forever to deliver the product. Why no one is calling and telling me what's wrong. No one ever called and I see the update that the the delivery person tried calling that is a lie.

Then I called again and I was informed that Firstcry has requested a return, when I called firstcry they said there is no return request from their end.

so many lies.. can soneone please explain this.

I had ordered goods from firstcry and i have not yet received it. For the last two days, i am getting an message to my mobile that courier could not be delivered but i never got a call when they came for delivery. Also i am not able to reach the call center. Pls address it. My contact number [protected]. Courier number Firstcry order AWB:101H[protected].

[protected] This is my tracking id against my order which was placed on 22nd September... According to my tracking id it shows that my parcel has been reached to Kolkata on 24th September 16..But I Haven't received my parcel till now...This is really embrassing as the parcel was very urgent for me...Due to this delay I am facing some unwanted problems... pls deliver my parcel as soon as possible...ty...

I have not received this package. I didn't not get any calls before the delivery. I would like to suggest that please call me before delivering the package. And stop assuming. I want this package as soon as possible. And please deliver this before 5pm. As i am working it will be easier to collect. Please make sure that next time you give us the contact number of the courier so that we can contact that person.

My item ordered through snap deal is lripl remote for dish tv dth. My awb/tracking number is[protected]. My consignment is with an executive of snap deal, mr. Mallikarjun, mobile no.[protected] @ nellore of andhra pradesh. I called him many times but not responding my call. I gave him sms message also with a request to call me back my mobile no.[protected]. Please cask him to call me back immediately and see that my consignment is hand over me any place @ nellore. Valluru rama chandrudu.

Probably worst courier service till date... I ordered 5 items from snap deal two were handed over to expresses not yet received no actions taken false information given no track records no concerned persons number... Rest products i received in 3 days but now more than 10 days call customer care had a word but no response highly dissatisfied this courier company can even effect the sale and hamper the loyality of customers for snap deal if no proper action taken

As no one came to deliver today my order but i got a message on evening that ur delivery was unsussesful so what it means that i coudnt understand i[censored] will deliver my order tomorrow early in the morning then i will accept otherwise leave it back to snapdeal. Because this type of behavior from ur employee is how much tolerable beause he is making a false report so please do need ful

Dear Sir,
I ordered shuttle cork from shopclues. The ID is[protected]. They did not deliver it but they have said i did not have Rs.177 with me. Please kindly see to this because any man will surely have the amount mentioned. Please take steps because the sales man steals the items and sells it in the market with higher price. I want the item to be shipped immediately
Capt. Prakash Venkataraman

Hi,
I have confirmed from my end that I have not received my order from first cry shipped via XpressBees yet. The order Id, shipment id are as seen in the screenshot attached herewith.

Its a mistake from your end that you didn't place a call to the customer before the delivery. When I tracked the order the status is shown as delivered. Apart from that I am not aware of any delivery attempt. I didn't receive any intimation after getting the message that the order is out for delivery via Xpressbees.

Please deliver my item asap.

Thanks
Malini/Christy

Please Refer Attached photograph
in the absence of the person who ordered the good, An amount for 2200 Rs collected by delivery person, for actual 2009 Rs is the bill amount for order no [protected]. From jabong.com a successful online shopping relies on trust and accurate delivery
Kindly request the concerned delivery person to be honest upon collecting up the cash on delivery ..
Your future correspondence regarding the issue can be communicated on email id [protected]@gmail.com
Contact no [protected]

This is your customer from last 1 month. i am not satisfied with your service and the product which was delivered at me on 14th August 2016. I was ordered 3 shirts, but there were totally different shirts in your parcel. I am not accepting this product in this much cost. Kindly note my complaint and please bring the parcel which was delivered at me and kindly refund me.