XpressBees Logistics Complaints & Reviews

Trent Limited — Order shoes on tata cliq worth 1999/- but received wrong item wipes
J
[protected]@1991
from Vijayawada, Andhra Pradesh
Oct 27, 2022
Mark as Resolved

Dear Sir,

I am a consumer of tata group trent limited company and I am compelled to write this letter to you, as I have a complaint that is bound to happen again. The problem is the lack of maintenance on the tata group trent limited
i order shoes on tata cliq on 16/10/11 10.36 order no[protected]
item code[protected] qty - 1 - 1999/- amount - sku code[protected] invoice no - A089.3622CA099779 date - 16/10/2022
carrier - xpress bees - awb no- [protected] shipping date - 16/10/2022

seller address- trent limited near bommarillu restaurant, hero honda service center, suchitra junction kompally - 500067 telangana india

I order shoes on tata cliq but i received wipes incorrect product i contact with both seller and carrier and no responses

Yours sincerely,
M.A.Javved
[protected]
mdjavved.[protected]@gmail.com

Need expressbee courier office detail and phone number..of bhopal madhyapradesh... without anything i don't know..hw can we self collect the product..

Hi

I got a sms and Whatsapp mssg from shiprocket and xpressbees that my address is incomplete so couldn't deliver, when i called to the given no they told me they r not serviceable to my area as my pincode given is city pincode, i already got delivery from shiprocket for two times, that time they didn't have no problem, Then why this time?We only provide our postal pincode for only India speed post bcs all private courier services asking for city pincode most of time and this is my first experience !!

As i am extremely angry about that my parcel have not been dilivered to my given address as i am out of station in kanyakumari so i am giving the another adress. it is taking much time and where i am busy with my work that time he is calling then 2 days became then also my parcel not reach to other adress and the dilivery boy is doing ignorance to me and giving the fake promises when i will reach at valsad i will complaint to police because it a serious matter for me. i told him that tomorrow Dilivery my parcel then he giving the answer that tomorrow is not possible 99% even my mami had told him whenever you coming to valsad that time you call me i will pick up from there, then also he not give good response then how possible .i am in kanyakumari which is far from valsad after the 1 week i will return to valsad that time any fraud case happened with my parcel who will take the responsibility, so i surely return to Valsad first directly complaint to police the i come to pickup my parcel ok, take this is a serious note from me i am giving the warning and solve this problem as soon as possible without any damage or farud with my parcel be i have purchased from my money so i have the right to raise my voice till the court this is my ticket number number 25718338.because he not understanding my problem.

My order was to be delivered by 19th October 2022 and it's the 25th today still no information about the status of my order, no information on the website about the time by when it'll be delivered and to top it all off the customer care line is always busy.

No calls are returned even after requesting multiple times. The 'send enquiry' tab on their website is as bogus as their "Express Delivery" claim. Their website is still showing the date of delivery as 19th October 2022 if they can't deliver the item on time the least they can do is give an accurate picture to the customer.

It's the most pathetic delivery company out there

I have order product from e shop life.
[protected] this is my tracking number. From last ten days no update in there website. M fed up by calling them

I placed my order on October 17th. My parcel was estimated to be delivered on October 20th (in 2-3 days). But today is October 25th (almost 10 days now) and my parcel is still not delivered. The last update I received on my shipment was on October 19th. I emailed them personally but received no response. Their "Send enquiry" feature is basically useless. I've been trying to get in touch with them for the last few days, but again no response. Worst customer service.

Order ID: 9714
AWB No:[protected]

I am attaching the tracking detail pages.

My order number 196125 was out for delivery and is not showing incomplete address inspite having complete details. The courier person has blocked the calls and not picking up.

The product reached the nearest courier service (XPRESSBEES) on 17th October'22-Tracking no- AWD([protected]). Since 17th October I am receiving messages that product is out of delivery but it is never reaching me giving details as' customer not available ' and so on.
This is going on for 1 week time and Delivery agency (Xpressbees) is not delivering the order yet.
Both Xpressbees and Urbanic Customer care are not responding and never providing any solution, also no options available to cancel the order.

Either Refund the full amount and delivery the product at earliest.
Please take action against these online agencies

My order AWB Number is [protected] my order dispatch on 4 October today is 23 October. NO one come to Delivery these parcel and when we check tracking that show customer want future delivery these is completely fraud remark done by xpressbess because no one come to Delivery and these is a prepaid order show courier company done afraudd things i want file a case against thesfraudud things.

I am a Diabetic patient and I am undergoing a treatment with Twin Health. They have shipped Tablets through Xpressbee and it is not delivered after getting OTP from me.

Awb: [protected]

I have emailed them several time to [protected]@xpressbees.com but till date there is no response. The 1st email sent on this is September 26th 2022. Today it is 22nd Oct 2022 and there is not even a reply from them.

This is the only way I can contact them with official records. There is no escalation matrix available for this company.

I have called their customer care and they dont give me a time at which the issue will be resolved. They have told me that I will get a call back from their supervisors. But no one called me till date.

Twin health is the company who shipped the tablets. Even they have sent the email to the xpressbee email address with no response.

I feel that people trust few companies for sending the essentials like Tablets for health related issues. The only mistake I did is not to confirm with my mother when they got the OTP from me. I have even conferenced the delivery agent with my mother and confirmed that the tablets are not delivered. Only thing is I trusted them when I was in office. I dont know to whom he delivered the package.

I am writing this email with no tablets for the past one month as these tablets are specific which is not available outside. I am taking alternate tablets which doesnt work good.

Request you to get this resolved as it is health related issue and even after multiple emails no one from xpressbee is willing to reply back to this.

If this is the case. I can go the legal way to get this resolved. I have the CCTV footage of the time of delivery claimed. I can prove it legally that this is just a lethargic attitude with the company's employees.

Frustated and most dissatisfied customer of xpressbee.

I have ordered a product from Boatlifestyle on 14th October 2022. First the estimated date was 19th October 2022, then it got changed to 20th October 2022 on the next day. But today is 21st and still the product not delivered and exact status of the transit also not updated yet.
Not even a communication from xpressbee. The product came to Chennai Xpressbees hub on 19th Oct. and still not delivered to me.
When I track my order it says Estimated Delivery Date 20 Oct 2022 (on time).
In email, it showing arriving on 22 october 2022. I have also attached few photos. My products AWB No. [protected]. Also raised a complaint thru call to Boat customer care, they say we will get back to you in 48 hrs.
I am really not satisfied with XpressBees logistics. no response from XpressBees customer care no. not even getting connected to executive. It says your call will connect to our executive and disconnecting in 5 seconds every time. pathetic.

My Parcel is sent by Mr. Krishna from Kanpur, Uttar Pradesh and an he sent me an acknowledgement slip by whatsapp. But after many days still I cannot track the parcel. I want to know whether the courier slip is real or fake.
The courier slip is attached here.
Please help

I have placed an order from meesho. My shipment was to be delivered by xpressbees. I didn't receive any call or email or messages but I have been told that I wanted future delivery which I didn't say. It's been more than four to five days i have still not received my order. Plus it's a pre-paid order Which makes me worry more.

This is the message I got
AWB:[protected] from Online not fulfil as you want delivery later.

Please look into this.

Dear sir I ordered some product but it came another that to worst product pls return back product and refund my money back

Such an unprofessional service!!

Why your Team is not delivering my captioned shipment?
Why are they taking so much time?

I have sent so many mails but no response received till now.
Such a pathetic service of yours.

Please intervene and facilitate to deliver it on top priority.

My parcel was pickup on 17-10-22, but its[protected] days running) till now I can't track my parcel. While tracking its showing, "no data found". What a courier service is that and I don't know where my parcel is lying at present.
Customer service contact number is also not working. This is the first time i got bad experience with this XpressBees courier service....

Just now delivery executive called me regarding my parcel I asked him to come atleast near my home but he is telling me to come to take the parcel little far from my home. I requested him to come but he denied and said he won't come near my place and disconnected the call. This is the service by xpressbees.Thank you so much.

I have not received my parcel from xpressbees. The estimated delivery date was October 10th 2022 and today is October 18th 2022. The AWB is[protected]. I have called customer care and they said they will deliver it by next day but still I haven't received my parcel. Please register my complain against xpressbees.

On 11 oct2022 i will receive my medicine parcel through xpress bees. Unfortunately wrong medicine will received by the parcel. Then i will contact Pharmeasy care.they will provide return option through this xpressbees . till now 8 days completed, they didn't get back medicine parcel.And also didn't attend.the phone call.
VERY POOR SERVICE..
BAD response of agent...