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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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XpressBees Logistics reviews & complaints page 182

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J
jkmkgp
Nov 21, 2015
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I did not get the parcel yet

Address: Paschim Medinipur, West Bengal, 721305

I have ordered in Paytm and the order No is "[protected]". 6:28 am, Nov 11 2015. The parcel has been sent through XPRESSBEES and the tracking number is "[protected]". It saya out of delivery but I did not get the parcel yet. Shipment ID :[protected] Date Description HubLocation City State 11/20/2015 10:56AM Out For Delivery Kharagpur-Kharagpur Kharagpur West Bengal 11/20/2015 9:12AM Arrived at Kharagpur, Kharagpur, West Bengal Kharagpur-Kharagpur Kharagpur West...
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ஆனந்த் லென்ஸ்
from Gurgaon, Haryana
Nov 14, 2015
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Address: Pune, Maharashtra, 600015
Website: xpressbees.com

Ordered Bosch impact drill machine in paytm on 3rd November, , they shown an update in that they mentioned that "the ordered item was received to nearby my place 09th November" but till now not received the product. I supposed to receive that in 11th November itself.
XpressBees Logistics customer support has been notified about the posted complaint.
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    Manjunath Gowdru J
    from Bengaluru, Karnataka
    Nov 13, 2015
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    Address: Bangalore, Karnataka, 560052
    Website: shopcules.com

    I order through shopcules. Com buying multi colors led lights set of 4pcs. I order 22nd october. Order no is 73002936. But still now i not getting my product.
    Courier xpress bees. My tracking number is [protected]. When i search my tracking number it shows no information found. Please check and let me know where is my product.
    XpressBees Logistics customer support has been notified about the posted complaint.
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      F
      Farid_lakhani
      from Surat, Gujarat
      Nov 13, 2015
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      Address: Surat, Gujarat, 395001

      I had ordered A Pair of Shoes the same is been dispatched on 3rd Of November I ordered the shoe for diwali but the shipment had been delivered yet today is 13th November the shipment is still in Delhi since 3rd November. What the heck it's doing in their warehouse if they can't ship further from their warehouse why they are in the logistic industry. Ruthless service. Tracking details[protected]
      XpressBees Logistics customer support has been notified about the posted complaint.
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        I
        Ishrath Dinakaran
        from Chennai, Tamil Nadu
        Nov 8, 2015
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        Address: 600082
        Website: www.firstcry.com

        Sir,

        I had placed an order at firstcry.com on 3-Nov-2015 and estimated delivery date was 07-Nov-2015. Xpressbees courier service has not delivered my product yet and they are updating false status like "consignee not available/Residence closed" in the tracking system.
        These guys need to make an attempt to call the customer atleast to check. I was sitting all day in the house ever since I had ordered but they just close the status saying consignee unavailable.
        They dont have a proper customer service as well. I am really disappointed with such false status update. I didnt hear any representative knocking at my door or ringing a bell or shouting out to check if the customer is available.
        Such a bad ethics in customer service, updating false status of the product delivery.
        I WILL NEVER SHOP FROM FIRSTCRY ANYMORE AND I AM STILL AWAITING MY PRODUCT TO BE DELIVERED
        +2 photos
        XpressBees Logistics customer support has been notified about the posted complaint.
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          P
          Pratibha s
          from Hyderabad, Telangana
          Nov 3, 2015
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          Address: 411001
          Website: Xpressbess

          'I have ordered two items on Firstcry.com on 6th october via order number 2637398OR19031577. On 7th i got a message that it has been shipped by Aramex with AWB: [protected]. i have been tracking regularly and to much surprise it has been updated in their website that the item is delivered with is totally false. After calling many times and giving complaint to Aramex Hyderabad main branch the issue has not been resolved. After nearly a month a got a mail from Customer care XpressBees that my shipment is delivered to the correct address but still i didnt get my items. Today i found another strange thing is that i have ordered a dress material on snapdeal on 26th october via order number : [protected] and it was shipped by Xpressbess via AWB: [protected]. Again i found that my parcel is not delivered and i found in their website that my shipment is delivered at 11:13pm on 2nd November !! . Neither i got any call from the courier guy nor any communication is done with my watchman at that point of time. so finally again a false update that the item is delivered . when i sat down to give complaint at Xpressbess i found that the customer care number is same which i called for my Items purchased from Firstcry. i.e [protected]. Finally i have learnt that i lost two items purchased from two different websites i.e Firstcry and Snap deal just because of one worst and irresponsible courier service XpressBess
          Dear Pratibha s

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


          Thank You for your cooperation.

          Regards,
          Snapdeal Online Team

          Phone No

          My Name Rajasekaran My Contact Number is [protected], But Xpressbees wrongly used my personal contact number [protected] to there customer care contact number. Everyday i attend the xpress bess wrong calls, please solve this problem.
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            N
            Naveen Sunkari
            Oct 29, 2015
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            Resolved

            Address: 600100

            My Name is Naveen kumar

            I ordered mobile through snap deal and they shipped my order through Xpressbees
            Snap deal committed to deliver my order on 29th but still i did't recieved when i check with Xpressbees they said its there in chennai hub. while talking with customer care person she disconnected my call, i want to send this to my home and no one is responding properly not sure. i want to know the chennai address where my order is in xpressbees office so that i can go and collect my order.

            S Naveen Kumar
            [protected]
            Feb 8, 2016
            Complaint marked as Resolved 
            After so many chasings finally i got my product but finally i can say this as worst service, i dont prefer and i recomment to others to dont go with this service.
            XpressBees Logistics customer support has been notified about the posted complaint.
            Dear Naveen Sunkari

            We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

            Thank you for cooperating.

            Regards,
            Snapdeal Online Team
            Dear Naveen Sunkari,

            Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

            Regards,
            Snapdeal Online Team

            Not delivered my product

            When delivery my panasonic phone my awb no.[protected]
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              N
              Nirmal Kumar Beura
              from Kolkata, West Bengal
              Oct 25, 2015
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              Address: 751022

              After getting sms from xpressbees i contacted over phone no. as given by them regarding my nonavailability today i.e on 25/10/2015as i was out station .They assured delivery person will contact over phone before delivery .But unfortunately another sms received that item could not be delivered due to house lock .hence it may be delivered again.
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                S
                Soram Ratan Singh
                from Kolkata, West Bengal
                Oct 5, 2015
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                Package not received

                Address: Kolkata, West Bengal

                I was informed that my consignment will be delivered to me on 5th of Oct at the given address but after several follow ups with Expressbees I came to learn that I have been misinformed and then I tracked my shipment status (online)and found the following details at the Expressbees shipment status site under my AWB/Shipment ID:[protected] dated 5/10/2012 at 9:45 pm. Before that I had contacted their customer care service several times and...
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                Paramesh Mutuguppe
                from Bengaluru, Karnataka
                Oct 1, 2015
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                Address: Bangalore, Karnataka
                Website: mysmart prize com

                My package recived in Bangalore 6 days ago by shopcluse and handover to Xpressbees for the delivery. Everyday I recive message from xpressbees that the package will be delivered today but I don't recive till now. This is happening from 6 days. What should I do ?...

                I request to you please send us the Bangalore Delivery Executive Contact no (fools)

                Thanks
                Paramesh Mutuguppe

                MY mail ID [protected]@gmail.com

                Shipment not delivered since four days after out for delivery

                My order has been shipped and is out for delivery since MAY 21st, 2016 as per the tracking details. I haven't received my shipment yet. I haven't received Any call or e-mail regrading the shipment. Really poor service. Look after the problem and deliver the shipment as soon as possible.
                AWB.[protected]
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                  S
                  shubham915
                  from Ghugus, Maharashtra
                  Aug 21, 2015
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                  Address: Nagpur, Maharashtra

                  My package recived in Nagpur 3 days ago by snapdeal and handover to Xpressbees for the delivery. Everyday I recive message from xpressbees that the package will be delivered today but I don't recive till now. This is happening from 3 days. What should I do ?
                  Dear shubham915,

                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                  Thank you for cooperating.

                  Regards,
                  Snapdeal Online Team
                  Dear shubham915,

                  Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                  Regards,
                  Snapdeal Online Team
                  My package recived in Vijayawada 3 days ago by
                  snapdeal and handover to Xpressbees for the
                  delivery. order no [protected] in snapdeal .Everyday I recive message from
                  xpressbees that the package will be delivered today
                  but I don't recive till now. This is happening from 3
                  days. What should I do ?
                  My order not got delivered and msg sent that i am not available hence rescheduled
                  Your PayTM order AWB:[protected] is on delivered not my received sir

                  your my cont nagesh-970.
                  I have ordered my ph from mi store to kanpur and they have handover to express bees courier on 27th in banglore and today is 31st and when I contacted they still saying they will take time 4 to 5 days and it has been arrived delhi and then transit from delhi and den arrived delhi ...online status shows that it has arrived on 29th to delhi and today is 31st it's haven't reached to me ... what are they doing from 2 days ..either they are playing with box or some no.2 work ...and right now it is now in delhi ..what the hell is this ??pls try to solve this I request ...even a normal courier can reached in 2 days from. Delhi to kanpur and they have taken 2 to 3 days and still on delhi ...
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                    A
                    abhay1971
                    from Valpoy, Goa
                    Aug 18, 2015
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                    Address: South Goa, Goa

                    MY Expressbees shipment id is[protected]. They update the wrong information themselves on their website. My item reached Panaji on 14 Aug 15, when I checked my shipment status on 14 Aug 15. Up to 18 Aug 15 the item is not delivered to me. Then again when I checked status, it shows item arrived in Panaji on 16 Aug 15. Their website also does not provide contact numbers of their branches. Please stop using xpressbees courier service
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                      H
                      hydakeel
                      from Delhi, Delhi
                      Aug 6, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Xpressbees is nothing but, Worst of the worst courier service in Hyderabad
                      Few irresponsible eCommerce shopping sites using this. Specially Shopclues.
                      As you all know Shopclues is very popular for selling fake and duplicate items and often they are using worst things. Their website is also one of bad site that always have problems for sellers and buyers.

                      Today I am reporting about XPRESSBEES couriers. Me and Many of my friends have worst experience with this courier in Hyderabad. NOT just one time. Repeatedly at least 8 complaints in the 3 months period. Their customer support is one of the irresponsible customer support. This fellows instead of resolving the issue try to fool customers.
                      For a government professional and online expert, they giving wrong information saying wrong pincode. Misroute etc etc and whenever we get courier it will take 2-3 days extra after reaching Hyderabad.

                      So, if you are Buyer purchasing anything from online clearly give strong instructions to SELLER not to use worst courier service like Xpressbees courier.

                      Just go to their website. Except customer care phone and email. All other tabs even after months showing under construction. NO higher level managers contact details given.
                      We need to discourage this kind of couriers. When we give negative feedback, then online shopping sites will come to know about that and they will stop account with this Xpressbees couriers.

                      It is also learnt that online shopping site www.firstcry.com is linked with Xpressbees couriers. After having bitter experience with this courier. I HAVE STOPPED purchasing from www.firstcry.com ONLY because of courier service.

                      Although I have sent email to the FirstCry in advance about the issues facing with Xpressbees but, they did nothing. So, this confirms FirstCry as well a worst website.
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                        Ashok nembhwani
                        from Vepagunta, Andhra Pradesh
                        Jul 27, 2015
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                        I was to receive a package from shop clues through xpressbees vide awb [protected] but to my surprise i have not recived the consignment and on checking the status on the xpressbee site it shows that it is delivered.
                        Kindly please check and let me the status
                        To my surprise it shows that it is delivered to ashok nembhwani when i was not in station on that particular day

                        Ashok

                        Xpressbees — courier boy could not deliver my order

                        iam order is htc 616 .the estmated delivery date[protected]. Order no is [protected] .the delivery boy could not call to me .but the sent by xpress bees courier consinee refused to accpt. actually courier boy not call to me.
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                          roshomoti
                          from Panipat, Haryana
                          Jul 24, 2015
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                          Address: Cachar, Assam

                          I havent recieved my items yet. . I have ordered three items and none of these are delivered yet, it has been more than 15 days. . Tracking nos are[protected],[protected],[protected]. . . Everyday i check my mail and go through' traking dispatch' showing shipped. . Please sent me this item as soon as possible. . . Address - vivekananda road, lane - 15, sil - 3, house no - 18, cachar assam
                          Pin - 788003, po - tarapur, , contact no - [protected]

                          phone

                          i'm ram order no [protected] i'm order the phone but not come to me. Today new message for my mobile your order return i;m not return please help to me
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                            GEETHA VIJAYAKUMAR
                            from Salem, Tamil Nadu
                            Jul 11, 2015
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                            Address: Coimbatore, Tamil Nadu

                            Dear Sir/Madam,

                            With reference to my above order past two days courier persons are sending messages saying that your order no ... is out for delivery and during late night they used to send message saying that due to time constraints we couldn't able to give delivery and still now I have not received my parcel. Kindly give me their phone numbers pertaining to Coimbatore.

                            I am not at all satisfied with the courier this time.

                            Kindly acknowledge.

                            Thanks
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                              Kapil P
                              from Bangalore, Karnataka
                              Jun 10, 2015
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                              Address: Bangalore, Karnataka

                              It is regret to say that Xpressbees courier service has not delivered my courier yet. My AWB no. is[protected]. I called the customer care two times yesterday with Ticket ID- 1390845 and they assured me that they will deliver it max by yesterday. But, they neither called me nor they visited the location of delivery. And, they are just updating the FALSE status in their web portal. So, please look into this matter ASAP.
                              +1 photos

                              Courier staff not deliver the item

                              My paytm AWB No[protected] arrived adyar today 12:35 pm, but material not delivered to me and none of courier staff visited my residence till 21:05 hrs but wrongly
                              updated consignee not available and not received.
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                                nehabh
                                from Noida, Uttar Pradesh
                                Jun 8, 2015
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                                Address: Pune, Maharashtra

                                Hi, This is regarding awb:[protected]. The estimated delivery date is 31st may. I am getting msg daily since 28th May that Xpressbess was unable to deliver the order as consignee refused to accept the order.But nobody came to my palce to deliver even i did not get a single call regarding this. I escalted this to customer care on 5th June, then 6th June(twice in a day) as well and they promised it will deliver on the same day but I did not get it till now.Tried customer care today many times but always getting busy tone so writing here. i can tolerate for 1day.2 day, 3day but it has been more than 10days.
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                                  Ketan Gojiya
                                  Mar 21, 2015
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                                  Address: Ahmedabad, Gujarat

                                  I have purchased the puma shoes which was dispatched by the cypresses courier. While cash on delivery courier person did not give me the change rupees. But he gave me his mobile number as [protected] NAME:- nishant trivedi. Shipment ID : [protected], after that he never received my call. so please take action against it. resolve my problem.
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                                    surikhanna
                                    from Hyderabad, Telangana
                                    Mar 13, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    My order numbers and dates are mentioned below till today i have not received the parcel which i placed orders from Hindustan Lever Ltd. Please kindly let me know the status of my Orders. Kindly help me out. My Name is P.Suresh Kumar Cell No : [protected] Awb no : [protected] 15/12/2014 [protected] 15/12/2014 [protected] 16/12/2014 [protected] 16/12/2014 [protected] 16/12/2014 [protected] 16/12/2014 [protected] 17/12/2014
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